Updates

I've heard that several backers have received an address verification from VR Distribution, they are who is handling fulfillment in Australia and New Zealand. If you don't have such an email, check spam/etc, or shoot me an email at [email protected]. Hopefully games will be at your tables very soon!

Hey friends, I have what I hope is actual good news to share on shipping in the UK? I've been told the goods have arrived and have started shipping at the UK hub. Now, to be fair, I've been told a lot of things so far - so my fingers are crossed that this is actually the truth and that you'll all be getting your games in the next week or so. 

I believe we have a similar situation in Australia - the boat arrived last week and things should just be finishing customs clearance now. 

I cannot properly express how angry I am at getting the runaround on this, and the fact that your games have been delayed - frankly needlessly. It's not acceptable and we'll be reconsidering partner relationships going forward for future projects. I'm very sorry to everyone that's been waiting, I know how frustrating that can be. 

All that being said, I do hope the game is worth the few extra weeks' wait, and that you enjoy your experience with Innovation Ultimate. I think it's a pretty cool game :) 

(If you're in the US, use asmadigames.com/replacements)

If you have a replacement request for a missing component, and are outside the US, the process is going to be to email us at [email protected], with the following information:

Sorry for the delays in getting this up and running. It has been a preeeetty terrible couple weeks for everyone in the industry, us included. Lets all hope things calm down soon! 

Hey all, hope you are having a better couple weeks than we are! We're muddling through the tariff news and hoping the storm blows over soon. What a painfully useless set of nonsense. Luckily, Ultimate was through customs before any of it started. Unluckily, the base printing of 4th Edition is not, and it's delayed indefinitely (for the US) until we can find a way to get it here reasonably.

It is...way beyond the time when I thought every game would be in backers hands, and I am sorry to share that that is not the case for Australia, New Zealand, and the UK. I've been told the container for Australia is hitting port next week, April 15th. The UK games should be on a similar timeline. I have no words for how ridiculous this is, beyond that I am sorry and wish you had your games already.  

Everyplace else should be done with fulfillment, except for EU backers who didn't address verify, and we'll be shipping those out soon. 

We will also be starting up replacement part requests for Europe this week, I know a few folks have had minor issues. 

Spare some love for the many other creators and companies out there who are in a WAY bigger mess than we are. I cannot imagine the stress some of them are going through with very large games fulfilling into a huge mire of unnecessary costs.

I have received word that the games have finally made it across the border. Queue of other projects for fulfillment is 1-2 weeks, and then our orders will ship. Very sorry for the delays - the world of freight is a huge mess right now! 

I am still awaiting an update on other hubs (UK, AU/NZ, Asia).