Fulfillment has officially started, and the first orders have shipped.
We mentioned a few weeks ago that we were doing a final quality check and preparing for fulfillment. As we began to put the pins on their backing boards, we discovered that 2 of the designs weren't quite up to the quality we were hoping for.
Unfortunately, one of those was the Baby Rainbow Pride phoenix, which was very popular. Many of the pins had the UV print off-center, leaving a white border around the feathers.
The other was the Epic Bi Phoenix. The print itself is fine, but the UV pink was more muted than we were expecting, and it doesn't match the pink enamel on the Baby Bi Phoenix. We're having the factory do a reprint of both designs, but pledges with the Epic Bi and Baby Rainbow pins will be delayed.
The rest of the pins are in good condition, so we're fulfilling any orders we can with the pins that we have.
We apologise for the delay and thank you for your patience! We'll get you your pins as soon as we can.
