Backerkit postage has been a nightmare to use, which is the main reason why this has all been incredibly slow ontop of health issues (had an mri few days ago) This Thursday we will go through every single packing list again to ensure that we shipped every order (just about every order) I've ordered some international labels today (not through backerkit) 

I will NOT be using Backerkit Postage again as this has created such an frustrating process and incredibly confusing. Even if we shipped so many packages out nothing has updated. Through their own system.  


I'm deeply sorry about all of this, this is NOT how we handle things, this was one of our first times using backerkit over just using exports and just going with our normal shipping processor thinking that we could do it faster through backerkit's system. I understand the frustration and anger that has come with such a long fulfillment time. We have all of the items, I cannot lift anything, I cannot do anything without the help of my partner and with his schd, we are only limited to the days he is able to help me with this which are not very many. I'm trying my very best ontop of everything else going on, I promise to get these out I want this to be as fulfilled as much as you all want them to be. 

We did a huge shipment out just 10 days ago, most backers should be getting their packages really soon. And hopefully by this weekend we will wrap up with the rest of the labels we have if they are not just duplicates (we had a few for some reason prior). 

We will not use backerkit's system for postage EVER again, and we may resort to using an fulfillment service for any larger pin projects if we can afford it. This is a large learning experience as this was our 3rd project on backerkit, and our largest pin one to date. So Thank you for everything, we deeply apologize again. 

I'll update this weekend with our progress.