Project Update: New Edge Sword & Sorcer 2024 issues have arrived!
IN SHORT
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The new issues have arrived at our warehouse and shipping will begin first thing Monday morning.
Due to the holiday season madness we cannot offer anything to specific about when issues will arrive, though we can say United States backers will be able to track their orders due to our use of Media Mail.
- Due to the postal strike, we will have to wait until the strike is over to ship to Canadian backers. There will be a campaign update when this happens and Canadian orders begin going out.
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Digital issues have been sent to backers. Please let us know via our website contact form if you haven't gotten yours.
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Some backers still haven't filled out their surveys. If you are unsure whether you have, please check as we can't send your issues unless you have.
- We apologize for this final delay. See details below.
IN DETAIL
The issues are here and will begin going out first thing Monday morning. Envelopes & add-ons have all been carefully arranged to help speed up the process as much as possible.
But wait, wasn't December 9th the release day? What happened?
One of the hardest parts of the process is that after we send the final files to our printers, as we did in September, the process is out of our hands. All we can do is send emails asking how the printing, then shipping is going.
Which made it hard when we were told by a freight delivery company we won't name and shame that the books would arrive on Dec 2nd, so we padded that by a week for safety and said we'd release the issues on the 9th....yet a few days later, after our release day announcement, we were told the books would arrive on the 9th. We figured well, fine, that's right at the edge of our buffer but we'll deal with it.
Then the books didn't arrive on the 9th, either.
When would they arrive? The freight company wasn't sure. Providing you with an update felt foolish since the situation kept changing, so we decided to follow through with getting you all your digital copies and then hang tight until the shipment was actually in our hands.
As you can see from our photos, that time is now.
Our fulfillment person is very experienced and will attack this task with gusto first thing on Monday morning. She did a fantastic job with last year's issues, and will keep in touch with us about her progress. That said, it is possible some issues might not be shipped before the holiday break, needing to be shipped in the gap between Christmas and New Years, or in the first days of January 2025. Thus...
We will provide a campaign update the moment we have shipped 100% of our orders.
Being this close to Christmas also makes it difficult to judge precisely when issues will be received, though it's fair to assume U.S. backers will receive their copies the swiftest.
Again, we do apologize. Unfortunately our being messed around with shipping has had a ripple effect down the line to you.
But wait, wasn't December 9th the release day? What happened?
One of the hardest parts of the process is that after we send the final files to our printers, as we did in September, the process is out of our hands. All we can do is send emails asking how the printing, then shipping is going.
Which made it hard when we were told by a freight delivery company we won't name and shame that the books would arrive on Dec 2nd, so we padded that by a week for safety and said we'd release the issues on the 9th....yet a few days later, after our release day announcement, we were told the books would arrive on the 9th. We figured well, fine, that's right at the edge of our buffer but we'll deal with it.
Then the books didn't arrive on the 9th, either.
When would they arrive? The freight company wasn't sure. Providing you with an update felt foolish since the situation kept changing, so we decided to follow through with getting you all your digital copies and then hang tight until the shipment was actually in our hands.
As you can see from our photos, that time is now.
Our fulfillment person is very experienced and will attack this task with gusto first thing on Monday morning. She did a fantastic job with last year's issues, and will keep in touch with us about her progress. That said, it is possible some issues might not be shipped before the holiday break, needing to be shipped in the gap between Christmas and New Years, or in the first days of January 2025. Thus...
We will provide a campaign update the moment we have shipped 100% of our orders.
Being this close to Christmas also makes it difficult to judge precisely when issues will be received, though it's fair to assume U.S. backers will receive their copies the swiftest.
Again, we do apologize. Unfortunately our being messed around with shipping has had a ripple effect down the line to you.
ATTN: CANADIANS
Due to our strong support of Canada Post's workers and the absurd price increase involved with using courier services, we have decided to keep your orders safe in our storage facility until the strike has ended. The moment postal service in Canada resumes we shall ship your orders, and a campaign update will be made to let you know this.
ANYWAY!
The good thing is the issues are now safely with us, they're everything we wanted them to be, and we'll begin shipping them first thing Monday.
We very much look forward to the issues arriving in your hands, to seeing pictures of the issues out in the wild, and hearing your thoughts on something we began work on 18 months ago!
Thanks once more for helping make this crazy thing possible.
We very much look forward to the issues arriving in your hands, to seeing pictures of the issues out in the wild, and hearing your thoughts on something we began work on 18 months ago!
Thanks once more for helping make this crazy thing possible.
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