Hello everyone! By now, you should have all received your standees from this campaign.
Unfortunately, my manufacturer, who have been reliable for several years now, had a defective production run.
All of the Estinien standees have bases that do not properly fit the pieces, and the piece featuring Estinien himself had the file loaded with very low resolution. The cause was human error on the factory's side since they were producing these right before the rush to close the factory for Chinese New Year.
Extra unfortunately, I had these standees shipped directly to you all without having them first sent to me for inspections. Having produced literally over a dozen different standees with this manufacturer, I trusted there would be no issues, but this meant over a hundred orders was shipped out with defective standees.
Unfortunately, in my opinion, all of the standees have defective bases. While the other designs are still able to be displayed, all of my standees prior to this had very tight fitting bases that allowed you to hold the standees upside down if you wanted to. I'm not sure why you would, but it is disappointing to me that for the other designs, if you held them upside down and shook them, the pieces would fall out.
I will be replacing the following pieces for everyone who received the corresponding standees free of charge. These replacement pieces will ship out automatically, and there is nothing you need to do. If you need to update your address, please just email me and I'll take care of it. My email is [email protected].
Estinien Base plate & Estinien Standee
Erenville & Cahciua Base plate
Y'shtola Base plate
G'raha Tia Base plate
Alisaie & Alphinaud Base Plate
Thancred Base Plate
Ensuring the replacement bases will fit correctly this time, manufacturing them, importing them to the US, then delivering them to you will be a bit of a process. I expect deliveries to start by mid may, so please bare with me as I get this issue resolved.
Thank you all again for your support, and I really want to apologize again for this mistake.
The inventory has arrived and I will begin shipping next week!
The pledge manager is closing in in 48 hours. If you want to change your address or add any more standees to your order to take advantage of the backerkit exclusive price, this is your last chance to do so!!!
As a side note, if you are a fan of board games, my original game, Re;MATCH, is finally on Kickstarter after SEVEN YEARS of hard work. It's a super unique puzzle fighter game that uses marbles!
I placed the order about halfway through the campaign after I had a good estimate for how many units I needed for each design because I wanted it to be finished and ready to leave before Chinese New Years, which is on February 17th this year, meaning all manufacturers will be on holiday starting next week and lasting for 2 weeks.
I currently expect the inventory to arrive in 4 to 6 weeks, so the pledge manager surveys have been sent out!
The survey will ask you for your shipping address and collect shipping fees & taxes/VAT.
If you have any issues when filling out your survey, you can email [email protected] for help!
In the mean time, if you are a fan of board games, please consider taking a look at my upcoming original game project launching on Kickstarter next month, Re;MATCH - The Puzzle Fighter Board Game!
As a side note, I've kept my standees priced at $40 for the last 3 years, but unfortunately, mostly because the US on China tariffs is still being kept at 30%, I'll be raising the price to $42 going forward on my etsy store (this applies to my Genshin Standees as well).
I've only raised the price of extra add-ons via the pledge manager from $35 to $36 however so if you are still interested in adding any additional designs to your order, you'll still get a small discount!
Thank you all for your support~
You're going to love your standees, please tag me if you post pictures of them!
