Frequently Asked Questions
Find answers to your questions
Project FAQ
We're really unhappy about not being able to ship to our friends in the European Union but with the recent changes to the GPSR regulations, we simply don't have the infrastructure in place to manage the reporting and costs at this time. We're looking into services and options, but we won't have that ready in time for this campaign. We will be working with our distribution partners in the EU to make sure Zhenya's is available through their channels when the game is finally released, so if you can't get it now, we hope you'll keep an eye out for it at your local stores!
Yes, eventually, if this campaign is successful! We have a robust network of distributors and brick-and-mortar retail stores that we partner with to sell our games, so if this project is a success, you can expect to see Zhenya's Wonder Tales on shelves at your friendly local game store after crowdfunding fulfillment.
Thanks for asking! The game is optimized for four participants - each wonder tale has four characters. You can play with more or less, including playing solo, and the rules include suggestions for handling it.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.