BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
Do I have to read the previous books in the series before The Flame That Sings?
You probably should! While this book might stand all right on its own, it is a direct continuation of the previous book, The Tale That Twines. It also assumes you already have some familiarity with the world and characters. I recommend reading the series in order.
Why aren't physical rewards available in the EU?
Unfortunately, due to time and budget constraints as a disabled person, I am currently unable to comply with certain parts of the new GPSR rules for shipping to EU countries. Other small businesses and creators you know may be able to do this, but I currently cannot. Paperbacks are/will be available in many EU countries through retailers like Amazon. Thank you for understanding.
How do I get the eBooks onto my eReader device? Are they compatible with the device I have?
The eBook files are .epub and are compatible with all major eReaders. Instructions for how to upload them to your device will be provided when the files are sent out. Don't worry, it's easy!
What age are these books aimed at?
The Eternal Library series is adult fantasy fiction. The main characters are mostly in their twenties and thirties, with mentors in their forties to seventies. That said, I personally think it is appropriate for readers age 16 and up, provided that you're okay with some mild sexual content (much less than you find in many YA books these days) and cursing for your teen reader.
What is your refund policy?
First, pledges are not charged until the end of the campaign, provided it has reached its goal. If the campaign has not ended, you can simply cancel your pledge, as no payment has yet been made. After payment has been collected but before rewards ship, I will consider refunds on a case-by-case basis. Generally I will only give them if it is some sort of financial emergency. After rewards have been shipped, I only provide refunds if the rewards have been lost, heavily damaged during transit, or have severe printing errors. Typically, though, people opt to receive free replacement rewards instead of a refund in these cases. Once rewards are shipped, I do not provide refunds for any other reason.
When will I get my rewards?
Currently, the projected shipping time is December 2025. It may then take several days or weeks for your rewards to arrive in the mail. Christmas/holiday delivery not guaranteed. If this date changes, backers will be notified in updates.
What shipping service(s) will you use?
USA customers - USPS Media Mail or USPS Ground Advantage Canada/Mexico customers - UPS Standard Everywhere else - UPS Worldwide Expedited Different services may be available in select cases, subject to discussion during the fulfillment period, but are not guaranteed. I am not planning to use USPS for International orders this time because of weight restrictions and also a general tendency to mishandle International packages. I understand that in some places UPS may incur extra fees, but I am committed to shipping your rewards as safely as possible. International backers are responsible for all and any taxes or fees that may accompany your package, based on your country's import laws.
Who pays VAT/taxes/import fees/customs fees/tariffs?
International backers are responsible for all and any taxes or fees that may accompany your package, based on your country's import laws.
Are your books available for wholesale/for my book shop?
Yes! But not through this crowdfunding campaign. Please email me through the form below with your request: https://numinousspiritpress.com/contact
Are these rewards eco-friendly?
Somewhat! I am working with printers within the USA to reduce my carbon footprint and ensure better labor practices, compared to printing overseas in China. I do not currently have the option for eco-friendly/recycled paper or inks, but I do use eco-friendly shipping supplies from EcoEnclose. The inks I use for my handmade prints are also eco-friendly, made by Cranfield.
Will the books be available after the campaign?
Yes, and no! For The Flame That Sings, ebooks and paperbacks will be available through my shop and various retailers after the campaign rewards have been fulfilled. The hardcover editions, however, are exclusive to this campaign. Ebooks and paperbacks for book 1 and book 2 are already available, multiple retailer links here: https://numinousspiritpress.com/eternallibrary