Community

Hey, Cookie Crew!

It brings me great joy to say that our cookie friends have finally been released from customs. They are at the warehouse, being sorted through! Isn't that wonderful!? It has been an adventure, and I really appreciate all of you more than words can even express.

NOW! What does this mean now that the dolls are at the facility?

We are that much closer to fulfillment! Unfortunately-- as my luck would have it-- the freebie sticker for many of you is on it's way to the center, but not quite there yet. I am upside down smiling facing right now, you just can't see it.

What does THAT mean, you might ask? Well, it means I can't have them start fulfilling those orders from the campaign until the darn stickers get there, BUT...

My plan is to have them start fulfilling preorders and orders that do not include the freebies so we can start getting things moving, and it will ultimately speed up the process for campaign orders when the stickers DO arrive.

So, to be clear, I am going to have them start sending out preorders as soon as they've finished organizing on there end and they are prepared to do so.

Again, this is my first campaign, and there are a million things I will do differently for series 2, I promise. I am taking notes, and learning a lot. I am so grateful to all of you, which makes me even more determined to learn for our next adventure.

I will make another announcement, as soon as the fulfillment center informs that things are moving~!

If you have any questions, please feel free to leave them down below and I will do my best to answer.

Remember, if you'd like to reach me privately, the email is: [email protected]

Charmsey

Hey there, Cookie Crew~

I just wanted to poke in and let everyone know our cookies are in the US, they're just.... hanging out in customs right now.


I responded to some people on a previous community post saying they were at the warehouse, but that was a mistake on my end. They're not QUITE there yet. I just misunderstood what I read. This is my first project, and I'm learning a lot. I apologize for that confusion. I just want to be transparent that I did make a mistake in my wording.

The warehouse is supposed to send us photos of the dolls once they actually arrive there and I'll share those as soon as I get them.

I really apologize for all the delays. This was a huge project, bigger than I expected it to be when I first started. I'm so grateful, and I really am eager for everyone to get their dolls. We really are just almost there.


I've delayed Series 2, because I don't want to start another project before people start receiving on series 1.

If you have any questions I'll do my best to answer them here.

If you've sent me any emails and haven't heard back, please reach out again. My grandma passed away in December on my birthday, and I've been all over the place since. I admit my email kind of piled up and there is a chance I might have missed something. I am not trying to ignore or ghost anyone, I promise.

In other news, Suki the Spider and Zoey the Zebra are both finished and will be sent to me soon. Here are some photos!

Hey, Cookie Crew~

I just wanted to pop in and let everyone know that all of our cookies are finally done, and ready to ship to the fulfilment center. It has been a bumpy ride during production and I really appreciate all of the patience and understanding. We are one step closer to fulfillment!

They will be traveling by sea for a month, so let's wish 'em luck.

IMPORTANT: I realize it has been awhile since a lot of you have filled out your surveys, so if you need to update an address or would like to check that it is correct on my end, feel free to message me on:

Discord: Charmsey
or
[email protected]

Be sure to include your email or name associated with Backerkit and your order so I can look you up quickly.

Charmsey