BackerKit FAQ

How does BackerKit crowdfunding work?

Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.

To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.

All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.

Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.

Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.

When will I be charged for my pledge?

Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.

What happens after the campaign is over?

The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.

The survey will be sent to the email address we have on file with your pledge.

Any additional payment will be charged when you complete your survey and confirm your order.

Project FAQ

When will my figures ship?

We're estimating we'll be receiving our first shipment of figures in late-Spring 2025. We will ship out to customers immediately after that.

How much will shipping / taxes be for my order?

Sales tax, VAT, and import-duties where applicable are set by your local government. Unfortunately we can only tell you to find out what your rates are as they can be hyper-localized and can change frequently. As for shipping, we've included estimated shipping for each figure at the bottom of the figure's description. Those shipping rates are only estimates and while we've gone through great pains to make these estimates as accurate as possible, they aren't exact and may change between now and when we ship them to you. Before the figures ship to you, we will contact you with any balance due.

Where can you ship orders?

If you have an address within the US that receives mail and packages from the US, we ship to it!** **Unfortunately, we are unable to ship orders to the following US Territories: American Samoa, Micronesia, Marshall Islands, Northern Mariana Islands, and Palau. We also cannot ship to APO/FPO addresses at this time.

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