BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
How much will shipping cost?
It depends on the destination. We currently plan to ship from our office in Beaverton, Oregon USA. Based on our experience shipping our other products, we can make a rough estimate of shipping cost. These are just estimates. Shipping rates fluctuate and rates to destinations vary. Fortunately, it is not a large or heavy package. Shipping within the USA by USPS might cost $5 (west coast)-$16 (east coast). Shipping to Canada, Europe and popular destinations in Asia, for destinations that FedEx International Connect Plus services will be about $20-$35 USD. Parcels to Australia and New Zeeland typically go UPS for $40-50 USD. Does not include taxes, VAT or fees imposed by the destination Country.
Will I have to pay taxes, VAT or fees to import to my Country?
Most certainly, yes. Your countries taxes, VAT and fees are not included in the price if the pledge. Typically, the carrier will handle collecting fees on behalf of Customs. The carrier may include a handling fee. Otherwise, your countries Customs office may contact you to collect fees. Check with your Customs office website for how import fees are collected.
Does The NDLR Rev2 work the same as NDLR Rev1?
There are, or will be some differences you might notice. There are some adjustments being made to improve day to day use, but they are rather subtle for the most part. The big difference is, if you have one of the first couple of NDLR batches, they had smooth turning encoders. To prevent accidental movement of the knob when pressing the encoder button, we switched to using detented (clicky) encoders. New NDLR's and the Rev2 upgrade boards all have encoders with detents.
Who is eligible for the upgrade?
Only owners of original The NDLR (rev1) are eligible for the upgrade. Upon conclusion of the Backerkit campaign, you will receive a survey that will require information about your The NDLR.