It's come to our attention that there are still some mix ups in orders. So we'd like to work together on fixing it. On our end the SKUs and names look fine across the mini pins, vinyl stickers, and hard enamel pins for october and November.
Gold Vinyl Sticker SKUs
Hard Enamel Pin SKUs
Minipin SKUs
Vinyl sticker SKUs
If you happened to select a oct/nov mix up (month not matching right gemstone) and it's still in your order, please try removing it and going through the selection again. If you're still having issues please comment below and we'll work through everything.
Nov should be Citrinet Oct should equal Tourmaline
If we still have issue moving forward, go select your desired option by GEMSTONE rather than month, the things listed in your final order at the end will be what we'll be sending out to the manufacturer.
For now we've reunlocked orders until we sorted everything out. We'll use this post as our troubleshooting post! Please re-check your survey if you chose any option that had OCT or NOV in it!
We have sent emails to all that are affected for you to update your surveys. Thank you!
