BackerKit FAQ

How does BackerKit crowdfunding work?

Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.

To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.

All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.

Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.

Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.

When will I be charged for my pledge?

Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.

What happens after the campaign is over?

The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.

The survey will be sent to the email address we have on file with your pledge.

Any additional payment will be charged when you complete your survey and confirm your order.

Project FAQ

Refund & Pledge Policy

- By pledging to our project, you understand that the final product may vary in some aspects from what is shown during the campaign. We are dedicated to delivering high-quality items, but changes in design, size, or content may occur. - Refunds are available up to 7 days from the end of the campaign. Unfortunately, we cannot offer refunds on collected pledges after that date. - Fulfillment is planned for June 2025, but this is subject to change. Monthly updates will keep you informed of any adjustments. - By pledging you also agree to the estimated pricing for shipping and taxes provided above.

Shipping Policy

Shipping Details: Shipping costs are not included in your pledge level and will be charged separately through BackerKit after the campaign ends. International Backers: Those outside the UK may be subject to additional charges such as VAT, taxes, or customs fees. For UK residents pledging for the journal, card deck or other non book related rewards, VAT will be applied during the pledge management process.

Can't find an answer to your questions?