Frequently Asked Questions
Find answers to your questions
Project FAQ
Back both Midnight Springs' Monster Girl Riot campaign and my Geode Pets campaign and you will only be charged shipping ONCE for the combined pledge. We ship together!
Back both mine and Midnight Springs' campaign for a geode pet and a monster girl, and you'll qualify for both the cross-collab pins for free! (Backing for add-on pins that aren't part of the current collections won't count towards this promotion, with the exception of gorgon and tv cat)
If you need to contact me, email me at [email protected] or comment on the campaign discussion tab and I'll reply ASAP
Anywhere but the EU right now...UK has a purchase minimum of 135pounds because of VAT regulations. If you're not sure if I can ship your pledge to you for any reason, please reach out directly!
By USPS only. If outside of the US, tracking may come from Asendia. I'm shipping with Midnight Springs. All cross-collab backers between us both save on shipping and will only be charged it once, through her survey, not mine. They'll ship together in the same package that way. Anyone who doesn't qualify: I'm using the same type of mailer as her, padded recycled or compostable, depending on order contents and padding needed. Everything will be on backing cards and wrapped up.
I grade pins by if I see a flaw still at arm's length, it's flawed...If I don't see anything wrong at that distance, or there's no super major issues up close like enamel all over the metal, it's considered okay and will be sold. Np one will be sent any pins with easily-noticeable issues, if you get one it's by mistake so please contact me if so. Those good quality pins without noticeable flaws are referred to as "standard pins" multiple times throughout the campaign info.
I'll have a preorder store through BK after the campaign. Once they're in stock I'll list them on https://www.crypticcompendium.bigcartel.com.
No, and if you see what you know for sure is AI on Backerkit, report it to staff
I'm new to online sales but not sales in general. I've been helping Midnight Springs at conventions for years now, and occasionally with shipping. We've been collaborating on designs for years also. I'm really excited to be doing this project, which is my second one now, and will make sure everyone gets what they paid for.
Once you've paid, I do not refund anyone, even if you don't fill out your survey later. There may be exceptions on a case by case basis
Once you've paid, I do not refund anyone, even if you don't fill out your survey later. There may be exceptions on a case by case basis
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.