Frequently Asked Questions
Find answers to your questions
Project FAQ
I recognize and acknowledge that emergencies arise, and money pledged to the campaign may desperately be needed to help cover unexpected expenses prior to fulfillment of promised rewards. Refund requests are ultimately processed on a case-by-case basis, but will generally follow these guidelines: Full Refund: Available Until Crowdfunding Concludes Full refunds are available up until the fulfillment window closes and cards are charged. Once your card has been charged, I am unable to cancel and refund your payment. Refunds Unavailable: Crowdfunding Concluded Removing your pledge or changing your payment information is available while the campaign is live. Once a card is charged, no refunds will be processed.
The book is a hardcover book, approximately 11.5" X 8.75" X 1". Final product may vary slightly based on final printing and paper selectionis.
Yes. I most commonly ship to Canada, Europe and Australia, with a general cost estimate of: Canada - $35 - $40 Europe - $45 - $50 Australia - $55 - $75 Please contact me for questions regarding shipment to other countries, or a shipping cost estimate. Please keep in mind, Shipping will be calculated and Charged later in the Pledge Manager. As required by law, the importer (customer / backer) will be required to pay any relevant taxes due to custom agencies of their country. This is only for non-USA backers. We are not responsible for any custom agency seizure or holds and cannot communicate directly to custom agencies on behalf of the customer due to responsibility legally belonging to importer of note.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.