Project Update: Serpents of Legend: Issue found (a big one)
I was contacted by a backer today, and then actually received a phone call from Mixam as I was submitting a problem report.
The call? From the production floor: "Um...we found 16 pages of your Serpents of Legend book on our floor."
Short version: every single copy of Serpents is defective.
They're reprinting it correctly, free of charge, as we speak. They'll get it to me ASAP, and I told them that for most of my backers, if it takes two weeks to arrive (which is normal) it won't actually delay things, as I'm waiting on a 4x5" card-cutting die to be re-ordered by Artiforge.
About that: my files were accepted and I'm reviewing proofs now. I expect they'll be fine and then the cards will print and be ready. That looks like maybe three weeks and final fulfillment can begin worldwide.
Every one of the 60-or-so backers whose books are on the way will get a new copy of Serpents free of charge.
Sorry for the inconvenience.
The call? From the production floor: "Um...we found 16 pages of your Serpents of Legend book on our floor."
Short version: every single copy of Serpents is defective.
They're reprinting it correctly, free of charge, as we speak. They'll get it to me ASAP, and I told them that for most of my backers, if it takes two weeks to arrive (which is normal) it won't actually delay things, as I'm waiting on a 4x5" card-cutting die to be re-ordered by Artiforge.
About that: my files were accepted and I'm reviewing proofs now. I expect they'll be fine and then the cards will print and be ready. That looks like maybe three weeks and final fulfillment can begin worldwide.
Every one of the 60-or-so backers whose books are on the way will get a new copy of Serpents free of charge.
Sorry for the inconvenience.
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