Project Update: Starting the New Year with a Clear Vision
Customer Service FAQs
- Active fulfillment: Shipping tier rewards
- Early spring: Begin shipping add-on rewards
- Early fall: Begin shipping Isles of the Emberdark rewards. More details below!
When you get your shipping notification, it means your package is already on a pallet. At that point, it is too late to locate your package and update your address.
Fulfillment Update
What’s to Come
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Heads up to anyone like me who has been checking here regularly for updates. Brandon’s website is still showing 77% fulfillment for Truthwatchers, but I have gotten the address lock notification on my survey page. Looks like Edgedancers in the $325 tier are next up!
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I haven't gotten any info on my package or anything yet? How long are we waiting? I'm so confused and honestly a little annoyed? Is it because I'm in Europe/Portugal and that makes it later than most?
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Brandon's website says that truthwatchers are at 100% but I got the truthwatcher one and my order still hasn't been locked. I know it hasn't been at 100% for long so they probably haven't gotten around to locking addresses but I'm just wondering if I should be concerned and if any other truthwatchers haven't had their order locked