Frequently Asked Questions
Find answers to your questions
Project FAQ
Shipping fees collected post-campaign in Pledge Manager. Shipping is based on the tier and where the books are being sent. In addition, we will be utilizing a direct print and ship company to help our international audience on shipping and VAT costs. Faces of the Wild Softcover: US $5, Canada $14, UK $7, EU $9, Australia $9, Rest of World $15 Book + Adventure Bundle: US $8, Canada $25, UK $11, EU $15, Australia $13, Rest of World $25 Softcover Everything Bundle: US $10, Canada $30, UK $12, EU $17, Australia $13, Rest of World $45 Please note that we cannot ship to Afghanistan, Belarus, Brunei Darussalam, Cuba, Gaza Strip, Lebanon, Myanmar, Niue, Russian Federation, Syrian Arab Republic, Ukraine, Vanuatu, or Yemen. If you are a part of the "Rest of World" and think that shipping is too high, please reach out to us, and we will verify shipping costs. We have only priced out previous countries and locations that have ordered from us in the past. Ordering Add-On items may increase the cost of shipping slightly.
We do not use AI. From the art to the words on the pages, we are creating this with humans.
We want to ensure our backers are satisfied, and you can ask for a refund at any time. If you have not received any items (Digital or Physical), we will refund you within 1 to 3 business days of you contacting us. If you have received items (Digital or Physical), and are unhappy with your purchase for any reason, we’ll be happy to return or exchange the product for a full refund, exchange, or store credit. To return a product, send the product back to Dump Stat Adventures, 1451 Lake Drive SE #68851, Grand Rapids, MI 49516. We will send a confirmation email once we have received your returned item(s) and will refund your money within 24 hours. Customers are responsible for all shipping costs. Please note that we cannot accept returns for any products that have been downloaded. For customer support or additional questions, you can contact us at [email protected]
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.