Hey everyone, 

This is a notification to let you know that this project is coming to an end and to provide you with the last shipping update, as well as end of project information.

All orders marked as "ready to ship" in Backerkit have been packed and are out the door, with the exception of Canadian backers.

If you have not received your package yet please check your email for a tracking email from Backerkit. Your package may have been shipped but has not yet made it to you. Your tracing email will have your tracking number for USPS. 

If you did receive your order and are looking to order more Queer and Here pins, they are now available in the Etsy shop.

If you're a Canadian backer your order will ship out in 2025. I'm currently waiting for USPS to lift the restriction on shipping to Canada. Your orders/items are packed in envelopes and ready to go. 

There are backers who paid for their pledge, but did not complete their survey. As well as backers with failed shipping payments. If you’re one of these backers, you have 30 days from today (December 20th, 2024) to fill out your survey and pay for shipping. If you do not complete your survey within the 30 days (by January 20th, 2025), per the terms and conditions of this project, that you agreed to when you submitted and paid for your pledge, you forfeit your rewards and will not be given a refund, or your rewards.

There are currently 2 backers with failed survey charges. This means that you filled out your survey and provided card details, but when we charged your card for shipping, the payment failed. If you do not complete your payment within the 30 days (today to January 20th, 2024), per the terms and conditions of this project, that you agreed to when you submitted and paid for your pledge, you forfeit your rewards and will not be given a refund, or your rewards

Please note that the project will close on January 20th, 2024. After that date we do not check the pledge manager. While you will still be able to complete your survey after that date, your order will not be fulfilled.

If your bank disputed your charge then you may have submitted your survey, but technically your order has not been paid for because the bank revoked the funds. If this happened to your order we sent an email with information on how to pay for your pledge. If we do not receive an email within 30 days of when we first reached out, you will forfeit your rewards and will not be given a refund. 

If we receive an order that’s been returned to sender, we will email to let you know. That email will contain information on how to get your package sent out again. If we do not receive a response within 30 days of our initial email, you forfeit your rewards and will not be given a refund. 

If your order tracking email says “delivered”, but you did not receive your order, please first contact your local post office with your tracking number. Your post office is the best chance of finding the lost order. If your local post office cannot locate your package, please email us at [email protected]

If you did not receive your package because of an address change, or because you entered the wrong address, and did not notify us of an address change, we can ship your order again, but as backer you are responsible for paying a second shipping fee, per the terms and conditions of this project. If you did notify us of an address change but have not received your order, please email us at [email protected]

For any US backers who are unable to locate their package, you will have 30 days (today to January 20th, 2025) to notify us that you did not receive your package.

If you are an international backer you have 45 days to (today to February 5th, 2025) to notify us that you did not receive your package. If you fail to notify us within those timelines, that your package is missing, you will forfeit your rewards, a new package will not be sent, and you will not receive a refund, per the agreed upon terms and conditions of this project.

We are willing to work with backers however we can to help get any missing orders into your hands. If you order is missing please contact us within the timelines stated above.

If you want to check the status of your order, please reach out to us at [email protected] with the name and email associated with your pledge.

The remaining pins and b grades from this campaign are now available for purchase through our Etsy Shop. You can check them out here.

❤️ I want to thank all of you who have supported this campaign and any of my previous campaigns. You make it possible for me to run this business, and I am so happy and appreciative to have connected with and met so many people who enjoy my art.❤️


Cheers, 
Liz

Hey all,

This update is for the current progress on the Queer and Here shipping!

As of right now, all orders have been packed, but not all orders have been shipped. The two sets of people with orders that have not yet shipped are, anyone with the asexual pin in their order, and canadian backers.

If you are not a Canadian backer, and you did not order the asexual pin then your order has already shipped and you should have received a tracking email from Backerkit.

I checked today and it appears that the strike will either be ending, or will be put on pause. As soon as the USPS lifts the suspension on shipping to Canada I will be printing your labels and shipping out your packages. All your items have been packed in envelopes labeled with your name, meaning all items you ordered are set aside. I say this because I will soon be listing the extra pins on Etsy and I don't want anyone to assume that I'm selling items that belong to backers. The packages and items have been set aside and will be shipped out as soon as I can buy those shipping labels. 

I also want to thank all the Canadian backers who reached out to me to let me know it was okay to wait till the strike ended. Thank you all so much for your patience and cooperation! As a small business owner I can't say enough how much I appreciate backers patience when things like this happen. 

If you remember from a few updates ago I mentioned that the factory applied the wrong colors when manufacturing this pin, and I had to have them remade. They are shipping out the correct asexual pins today, meaning they should be with me in a couple days. If you are a backer who ordered the asexual dagger pin, your order and items have been packed and set aside. As soon as those pins arrive here, I'll be packing them and shipping out your orders. Thank you again for your patience. 

If you are a backer in the EU your order was shipped first, due to the GPSR laws that took effect on December 13th. This means that if you are an EU backer, and you ordered the asexual pin, I had to pack the one with the incorrect pink flower on it. The "incorrect" asexual pins had one color misplaced on a flower, but are still passable. If you do not like the incorrect pin please contact me at [email protected] and I can refund that pin from your order. I am not able to ship you the new corrected pin because it is now past December 13th.

Once all the orders ship I will post one last update to wrap up the campaign and let you know all the procedures for lost or never received packages, as well as unanswered surveys, and unpaid shipping fees.

Cheers, 
Liz