The Snarky Company
CREATOR
5 days ago

Project Update: End of Shipping Update

Hey all,

This update is for the current progress on the Queer and Here shipping!

As of right now, all orders have been packed, but not all orders have been shipped. The two sets of people with orders that have not yet shipped are, anyone with the asexual pin in their order, and canadian backers.

If you are not a Canadian backer, and you did not order the asexual pin then your order has already shipped and you should have received a tracking email from Backerkit.


Canadian Backers

I checked today and it appears that the strike will either be ending, or will be put on pause. As soon as the USPS lifts the suspension on shipping to Canada I will be printing your labels and shipping out your packages. All your items have been packed in envelopes labeled with your name, meaning all items you ordered are set aside. I say this because I will soon be listing the extra pins on Etsy and I don't want anyone to assume that I'm selling items that belong to backers. The packages and items have been set aside and will be shipped out as soon as I can buy those shipping labels. 

I also want to thank all the Canadian backers who reached out to me to let me know it was okay to wait till the strike ended. Thank you all so much for your patience and cooperation! As a small business owner I can't say enough how much I appreciate backers patience when things like this happen. 


Asexual Pin

If you remember from a few updates ago I mentioned that the factory applied the wrong colors when manufacturing this pin, and I had to have them remade. They are shipping out the correct asexual pins today, meaning they should be with me in a couple days. If you are a backer who ordered the asexual dagger pin, your order and items have been packed and set aside. As soon as those pins arrive here, I'll be packing them and shipping out your orders. Thank you again for your patience. 


EU Backers

If you are a backer in the EU your order was shipped first, due to the GPSR laws that took effect on December 13th. This means that if you are an EU backer, and you ordered the asexual pin, I had to pack the one with the incorrect pink flower on it. The "incorrect" asexual pins had one color misplaced on a flower, but are still passable. If you do not like the incorrect pin please contact me at [email protected] and I can refund that pin from your order. I am not able to ship you the new corrected pin because it is now past December 13th.

Once all the orders ship I will post one last update to wrap up the campaign and let you know all the procedures for lost or never received packages, as well as unanswered surveys, and unpaid shipping fees.


Cheers, 
Liz
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