🍃 Surveys

Surveys are almost ready! They’re currently under review for a final check before being sent out. You can expect them in your emails in the coming days.

Important: Your shipping addresses will be locked once your orders are ready to ship. Please fill out your survey as soon as you receive it, even if you anticipate an address change. Don’t worry—I'll send reminders as we get closer to fulfillment.

🍃 Failed Payments & Pledges

Payments have been processed, but 7 pledges have failed. If your payment didn't go through, Backerkit will send you an email with instructions. You can also check your Backerkit account dashboard to update your payment details. Backerkit will attempt to charge you again automatically.

Here’s a helpful article on updating your payment.

🍃 Stay Connected

If you have any questions or just want to say hi, feel free to reach me at hello@elmtree.studio or on Instagram @elmtree.studio. I also just created a Bluesky account: @elmtreestudio.bsky.social—if you're on the platform, let’s connect! ✨ 

 
 Have a wonderful day,
Jen