You will receive your survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees. The survey will be sent to the email address we have on file with your pledge. Any additional payment will be charged when you complete your survey and confirm your order.

Missed out on past goodies? Don’t worry, you’ll get the chance to grab magnets, postcards, and more in the BackerKit store after the campaign.

Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.

For any questions you can contact me by email at [email protected] or you can reach me on Instagram at @elmtree.studio

The early bird freebie (Pumpkinhead Miaw) is only available for FREE during the first 48 hours as a special thank-you to early backers. If you miss it, don't worry you can get it as an add-on.

Yes! You can adjust your pledge any time during the campaign. After it ends, you’ll also be able to add more items through BackerKit.

Some designs may appear in my online shop later, but campaign backers get the best discounted prices, the best bundles, exclusive Freebies and special Miaws that won’t return once sold out. Some add-ons are also campaign exclusive and gone once sold out.

Unfortunately, I am unable to offer shipping to the EU at this time. Due to the new General Product Safety Regulation (GPSR) requirements, small businesses like mine face significant challenges in complying with these new safety and documentation standards. This includes increased costs and administrative work that are difficult to manage at my scale. I am exploring ways to comply with the GPSR and hope to offer EU shipping in the future. Please stay connected via social media or my newsletter for updates.

Returns and exchanges are not accepted. But please contact us if you have problems with your order.

If you're a retailer looking to support this project, contact us. We'd be happy to work with you.

BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.

If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.

Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.

1. Select a pledge level with the reward(s) you would like to receive
2. Select any add-ons
3. Confirm your pledge!

• You are charged only if the campaign meets its funding goal.
• Charges happen when the campaign ends, not when you pledge.

After the campaign ends, you'll receive a survey to pay for any applicable shipping fees, calculated based on your shipping address.

Pay Over Time allows you to split your pledge into multiple payments over a set period. Your card will be charged according to the payment schedule (four monthly payments). Only available for projects that enable this feature. Learn More »

Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.

You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.

Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.

For specific questions about your pledge or the project, you can view the Project FAQ below, search for your answer within the project, or send a message to the BackerKit Support Team or to the project creator.