Frequently Asked Questions
Find answers to your questions
Project FAQ
As long as you pledge to both campaigns for at least one physical item, you will qualify for cross collab freebies! See Midnight Springs' campaign HERE
As long as you pledge within the first 48 hours of the campaign, then you will qualify for the early bird incentive and will be asked which sticker you would like post-campaign! Bear in mind that if you cancel your pledge and do not re-pledge during the 48 hour incentive period, you will no longer qualify for the freebie.
If you have backed any of my previous campaigns, then you will automatically have the incentive applied to your pledge and will receive the 2-pin b grade mystery pack!
In short, *absolutely not*. In depth, if shipping internationally, I will fill out all customs forms accurately and truthfully. It is a crime to do otherwise, and I will need to pay fines and may be in more trouble than that. Please do not ask me to modify the value of your item(s) or mark them as a gift, as I will not do this. I am not responsible for extra charges as a result of VAT or other taxes.
Unfortunately, only UK orders greater than 135£ will be fulfilled. All others under this amount must be refunded due to VAT law. This allows me to ship your order without needing to calculate and pre-pay VAT prior to your package shipping. This does leave you responsible for paying customs/VAT upon receipt of your package, but ultimately I do not have the time or resources to process VAT for all of my UK customers (and, frankly, it isn't my job; the UK should be doing this regardless of the amount a package costs, but that's an entirely different gripe I have lol). Due to recent changes in packaging/product origins laws in the EU, I will be unable to fulfill any EU addressed orders, and will be refunding those as well. Please consider other ways to support my campaign, instead of pledging for a physical item. I will NOT be refunding fees for anyone who pledges from the UK and does not meet the minimum requirements, nor anyone who circumvents my EU country exceptions in order to pledge to my campaign. If your country is not listed when you go to pledge, you will NOT be able to pledge to my campaign. I am willing to ship to a different US-based (or other country that does not have these limitations) address if you are living in the EU, but please be aware that I am not responsible or liable for those items getting from whoever they are sent to, to you. Please do not use this method to circumvent paying any tariffs, taxes, or other fees associated with international retail packages.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.