Project Update: Shipping UPDATE
Good morning everyone!
I have a bit of mixed news, so lets start with the positive- most pledges have been shipped! The only pledges left to ship are the ones including a Shibari Frame, which is about 20 pledges.
Now, for US customers--
as you may know, Trump recently signed an executive order removing the de minimis import limit for all countries. This means customers will now be responsible for tariffs when the items reach the US, effective from the 29th. Unfortunately, and because there are no systems in place to handle this ( the US is demanding that customs tariffs be pre paid by the seller based on arbitrary criteria, which is just not how customs work), most countries in Europe (including the UK) have abruptly suspended shipping to the US altogether. Royal Mail in particular quietly slipped into their guidelines (they havent even warned account holders) that they will suspend shipping from tuesday- and since this was a bank holiday weekend, that means i wont be able to ship any last packages today.
What does this mean?
To most of you, this means your packages will arrive as normal if you havent received them yet. I worked very hard making sure i shipped as many orders as possible before the deadline and i apologize if the packaging isnt as nice as it usually is- it was a crunch and we had to do it as fast as possible.
For the 20 US backers who pledged for shibari frames, your pledges will be shipped as soon as i can make sure they will arrive safely. This will likely be sometime next month, but i cant tell you exactly when. Royal mail expects to be able to resume shipping next week, but they havent even been open about what the extra costs will be for sellers so i am not overly optimistic about their predictions.
Why havent i marked packages as shipped as i go?
Im not in the US, and backerkit doesnt have a working integration with the shipping services i use- this means i would have had to do it manually, and that takes a lot of time. Since i was working as fast as i could, i prioritized shipping orders.
I have also received a couple messages from backers whose pledges had incorrect items- the same applies to you! I'm so sorry i havent been able to reply to everyone, but as a mostly one-person micro business who enlisted her partner and the cats for frantic packaging, i just can't do everything at once <3
Thank you so much for how patient you've been!
Stay excellent,
Saphira
I have a bit of mixed news, so lets start with the positive- most pledges have been shipped! The only pledges left to ship are the ones including a Shibari Frame, which is about 20 pledges.
Now, for US customers--
as you may know, Trump recently signed an executive order removing the de minimis import limit for all countries. This means customers will now be responsible for tariffs when the items reach the US, effective from the 29th. Unfortunately, and because there are no systems in place to handle this ( the US is demanding that customs tariffs be pre paid by the seller based on arbitrary criteria, which is just not how customs work), most countries in Europe (including the UK) have abruptly suspended shipping to the US altogether. Royal Mail in particular quietly slipped into their guidelines (they havent even warned account holders) that they will suspend shipping from tuesday- and since this was a bank holiday weekend, that means i wont be able to ship any last packages today.
What does this mean?
To most of you, this means your packages will arrive as normal if you havent received them yet. I worked very hard making sure i shipped as many orders as possible before the deadline and i apologize if the packaging isnt as nice as it usually is- it was a crunch and we had to do it as fast as possible.
For the 20 US backers who pledged for shibari frames, your pledges will be shipped as soon as i can make sure they will arrive safely. This will likely be sometime next month, but i cant tell you exactly when. Royal mail expects to be able to resume shipping next week, but they havent even been open about what the extra costs will be for sellers so i am not overly optimistic about their predictions.
Why havent i marked packages as shipped as i go?
Im not in the US, and backerkit doesnt have a working integration with the shipping services i use- this means i would have had to do it manually, and that takes a lot of time. Since i was working as fast as i could, i prioritized shipping orders.
I have also received a couple messages from backers whose pledges had incorrect items- the same applies to you! I'm so sorry i havent been able to reply to everyone, but as a mostly one-person micro business who enlisted her partner and the cats for frantic packaging, i just can't do everything at once <3
Thank you so much for how patient you've been!
Stay excellent,
Saphira
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