Geek and Artsy
CREATOR
5 months ago
Project Update: Last shipping update!
Hi everyone!
Just a small update- i have tentatively and slowly resumed shipping to the US, and the final 20 pledges will be shipped this week and next week.
I also just wanted to clarify a few things for people who arent aware of the situation surrounding the tariffs!
A couple people have either commented or messaged me saying royal mail restarted shipping on the 29th of august, so why didnt i just keep shipping then?
- Firstly, this does not accurately reflect reality- Royal mail, the shipping service i use, restarted *some* shipping services on the 29th. My most used shipping format is still not available as of today.
- Royal mail also said that they would have a calculator tool for senders to calculate the tax due to pay during the creation of the shipping labels, since this is info they have to have- that is also still not available with business accounts and has to be done manually.
- My account manager with royal mail advised me to wait a couple weeks because they are seeing on their end a lot of parcels being returned or destroyed during the transition period, so thats what i did.
- As a reminder, i am paying for the tariffs myself for this project, since i dont want to charge you more than the previously agreed upon shipping costs.
- Despite attempting to make the calculations myself to accurately pay for the tariffs, i have still been hit with a few hundred pounds worth of surcharges for parcels sent the week before the tariffs were supposed to be in effect and for the few parcels i have sent in the past week as a test (seemingly with the correct tariff). This has been a really big financial hit, and i'm trying to navigate it.
- i cant use other shipping services because it would be more expensive for customers, as most dont have systems in place to deal with the new tariffs and would be likely to overcharge both sender and receiver. I just cant afford to pay the inflated shipping prices and gamble with you getting hit with customs charges on your end.
- The surveys were turned off so backers cant change their addresses while shipping is ongoing. It's just the only way to stop that from happening. Backers who didnt fill out their surveys were sent 15+ reminders over the past few months to fill out their surveys, both via email and through these updates.
As you can imagine, this has been a really stressful time and i'm trying my best to navigate the changes while doing whats best for both you and my business, the anxiety has been through the roof. This has been my only collection in 6 years to not be fulfilled ahead of schedule, and my brain hates that as much as you do =P
I really appreciate everyone's patience so far, you're the best!
While Backerkit doesn't have a messaging system, and i dont see most comments here, please message me on instagram @geek_and_artsy_bookish if you absolutely need it.
On more positive news, i will be having a second roped up collection! I've started sketching them and it feels like it will be turning into a fairy themed set...sometimes some designs just push you in certain directions and these are feeling ethereal, colorful and winged =D It will be a very different feeling collection, but i'm hoping you love it!
Hoping this is the last update,
Saphira, Geek and Artsy
Just a small update- i have tentatively and slowly resumed shipping to the US, and the final 20 pledges will be shipped this week and next week.
I also just wanted to clarify a few things for people who arent aware of the situation surrounding the tariffs!
A couple people have either commented or messaged me saying royal mail restarted shipping on the 29th of august, so why didnt i just keep shipping then?
- Firstly, this does not accurately reflect reality- Royal mail, the shipping service i use, restarted *some* shipping services on the 29th. My most used shipping format is still not available as of today.
- Royal mail also said that they would have a calculator tool for senders to calculate the tax due to pay during the creation of the shipping labels, since this is info they have to have- that is also still not available with business accounts and has to be done manually.
- My account manager with royal mail advised me to wait a couple weeks because they are seeing on their end a lot of parcels being returned or destroyed during the transition period, so thats what i did.
- As a reminder, i am paying for the tariffs myself for this project, since i dont want to charge you more than the previously agreed upon shipping costs.
- Despite attempting to make the calculations myself to accurately pay for the tariffs, i have still been hit with a few hundred pounds worth of surcharges for parcels sent the week before the tariffs were supposed to be in effect and for the few parcels i have sent in the past week as a test (seemingly with the correct tariff). This has been a really big financial hit, and i'm trying to navigate it.
- i cant use other shipping services because it would be more expensive for customers, as most dont have systems in place to deal with the new tariffs and would be likely to overcharge both sender and receiver. I just cant afford to pay the inflated shipping prices and gamble with you getting hit with customs charges on your end.
- The surveys were turned off so backers cant change their addresses while shipping is ongoing. It's just the only way to stop that from happening. Backers who didnt fill out their surveys were sent 15+ reminders over the past few months to fill out their surveys, both via email and through these updates.
As you can imagine, this has been a really stressful time and i'm trying my best to navigate the changes while doing whats best for both you and my business, the anxiety has been through the roof. This has been my only collection in 6 years to not be fulfilled ahead of schedule, and my brain hates that as much as you do =P
I really appreciate everyone's patience so far, you're the best!
While Backerkit doesn't have a messaging system, and i dont see most comments here, please message me on instagram @geek_and_artsy_bookish if you absolutely need it.
On more positive news, i will be having a second roped up collection! I've started sketching them and it feels like it will be turning into a fairy themed set...sometimes some designs just push you in certain directions and these are feeling ethereal, colorful and winged =D It will be a very different feeling collection, but i'm hoping you love it!
Hoping this is the last update,
Saphira, Geek and Artsy
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