Frequently Asked Questions
Find answers to your questions
Project FAQ
Since all the books and accessories are already in our warehouses, all physical Pledge Tiers and Add-ons are divided into two groups, depending on where they are shipped from. In most cases, you should only be able to see the items meant for Backers from your country. Sometimes you might see more options, and in that case, follow this simple rule: - If you're from the US or Canada, pick the "US & Canada" option. - If you live anywhere else, pick the "EU, UK, and rest of the world" option.
All of our books and accessories are already in the warehouses - one located in the US, and the other in the EU. This means we can send them right away after the Holiday Market ends, and that Backers from the United States and the European Union do not have to worry about tariffs or additional costs. The same should be true for the UK and many other countries, but given the ever-changing geopolitical landscape, we cannot be 100% sure. So, to sum it up: - If you live in the US or the EU, you do not have to worry about tariffs. - If you live in Canada, your package will be shipped from the US and will follow the standard rules. - If you live anywhere else, your package will be shipped from the EU and will follow the standard rules.
No AI-generated content is used in our products. You can read about how we make Defiant illustrations in the "Story" section of this campaign. We use Grammarly to check for spelling and grammar mistakes, but it doesn't write anything for us; it simply corrects the text we've already written (or rather, suggests how we should correct it).
All you have to do is back both this project and Operation: CRIMSON GIFT at any Pledge Tier. We will send you the Cross-colab rewards once the campaign ends. If you want to find out more about Operation: CRIMSON GIFT, you can find the campaign here: https://www.backerkit.com/call_to_action/e3acfcba-aa92-4092-b9de-bb86e328a45f/landing?ref=bk-discover-partner-project-10285
You can reach us with all general questions on the campaign's community page. If the question is specific to your case, please email us at [email protected]
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.