Project Update: Fulfillment Update July 8: USA 88% Shipped
Another quick fulfillment update for Caverns of Thracia. USA is 88% shipped.
To repeat something from our previous update: In answer to the question, "I haven't gotten a tracking number yet - should I be worried?" - the answer is, no, you should not be worried. But we're almost at the worry point - really hoping to have those last boxes out the door soon!
For international backers, we're awaiting updates from local fulfillment partners. It appears that Canada may begin fulfillment soon - we're trying to get an exact date. UK/EU has landed in market, and AUS/NZ is still on the water. More to come there as inventory lands in market.
Here are a few photos of "the action." If you visited our warehouse during Dungeon Con you may recognize a few of these rooms!
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My pledge is confirmation # 598529. I just got the "delivery confirmation" from USPS. My package mailbox was EMPTY when I opened it. I have attempted to start a claim with USPS, but the "claim window" is 15-60 days after delivery (!!!) Thus, I cannot submit a claim for TWO MORE WEEKS. As per my pledge, I was one of the "first 48 hours" backers, so I am expecting to receive the early bird patch as well as my books. I'm not sure what to do - I cannot flag the postman tomorrow as I will be out of town tomorrow. I am seeking advice here - what is the best way to get this resolved? Sidebar - this isn't the first time my postman has lost a book! Lost another one last year, but that vendor was able to send me a new one and make a claim on their own. About once a year I lose something from them; I have lost several vehicle registration tags and had to drive to the DMV to get a new one (!!!) I swear I think my postman is doing this on purpose...
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How do I get ahold of someone to report that I received the wrong package? The slip inside the box was wrong and it had the wrong books inside of it. I would like to get the books I paid for. Thanks!
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Got my order today, and just wanted to post a funny thing that happened. I opened the Thracian Azure Swirl Dice package because I wanted to take a look at the cool 4 siders. I grabbed it and gave it a roll and it landed upside down! Number facing down. I don't know how likely it is but I thought it was pretty cool/funny. I've rolled it 50+ times since then and it hasn't even come close to happening again.
