Frequently Asked Questions
Find answers to your questions
Project FAQ
No, shipping will be calculated and added after the campaign.
Sadly, I have to exclude a small amount of countries due to repeated issues with shipping. I can ship to most countries including the US and all of the EU, so perhaps you can find an address of a friend there to ship to. There are no other workarounds, if you order and change the shipping address to a country that you cannot pledge for, the order will have to get canceled unless another address is given.
Either from the US or the EU, depending on what is the best option for your order.
If you happen to attend an event that I will be at, this might be possible. Once it's time to finalize the orders, you will have the opportunity to choose from a list of events. These will most likely take place in the EU.
All unlocked designs will be available for individual purchase, except for the free rewards that come with certain pledge levels (sleeping spotted hyena, green spotted hyena, cockatiel, pin safari sticker).
No, the physical items and freebies are only available if you pledge for at least one pin.
If you meet the requirements otherwise, you can get the early bird pin, the cross-collab pin and the pin safari sticker when you only pledge for one pin. The green hyena pin freebie is only available when your pledge includes a full set of hyena portrait pins.
Yes, once the backer surveys go out you will also have the option to not include one or more of the freebies.
You can choose the pledge level that fits the most with what you want, and add any extra single or multiple pins as add-ons.
The full set pledge levels that come with a freebie can only be purchased as a complete set of either color. However, you can purchase single or multiple pins of choice as add-ons.
If stretch goals get unlocked, they will become available as add-ons that you can add to your pledge. If multiple goals get reached, I will also add new pledge tiers to include new pin sets.
Once the stretch goals get met, you will have the option to include those as part of your pledge, or change your pledge level. Do keep in mind that if your pledge included a full portrait set and you change it to other pins, you will no longer receive the freebie that comes with a full set pledge.
Polls will be posted in the community page of this campaign. You will also get notified by email.
Yes! Backers will get updated with whatever new designs I'm working on, and they will become available as add-ons once the concept sketch is done.
If someone sponsors the plush, it will become available as an add-on or tier for this campaign like the other stretch goals, and you will be able to pre-order it. However, keep in mind that developing and manufacturing a plush takes significantly longer than manufacturing pins. Due to this, the plush would be shipped separately from the pins, at a later point in time.
There's a special limited pledge level for this! Outside of that, I won't do random requests, but do let me know what animals you'd like to see and I will consider it! If funding gets raised for more stretch goals, you can vote on what pin gets made next.
No, I specialize in drawing wildlife, and will only consider animal species rather than breeds as poll options. There are many amazing artists out there who draw cats, dogs and other pets!
There's a special limited pledge level to get your favorite animal species turned into a pin! Other than that, I currently can't, sorry!
My manufacturer has a very high quality standard, and I usually don't end up with many B-grades. I might consider adding B-grades as discounted add-ons, if there are any.
All pins are made with hard enamel. The metal used is zinc alloy, plated in either gold, rose gold or black nickel. They come with rubber clutches.
The pins will come with rubber clutches.
I will most likely design backing cards but I'm honestly not fully sure yet! However, once backer surveys go out you will be able to opt out of backing cards.
Yes!
All of the places where you can follow or support me, including a newsletter that will update you on commission slots, can be found on my website https://www.henriekegoorhuis.nl
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.