HoloRaindrops
CREATOR
25 days ago
Project Update: Locking orders!
Hey guys!
Contact email
First off, I wanted to notify you that I have a proper contact email now for inquiries going forward! If you have questions or concerns about your order, please email me directly at [email protected]. I don't have to route people to my shop's contact form anymore! Yay!
Survey progress
It's been over a month now since I sent out surveys, which I feel is ample time to give y'all to fill them out. So, I started the process of locking them. You will have the next 48 hours to make any changes to your orders before they are locked.
If you don't need to make any changes to your survey, you're good! No need for you to take action. If you want to make any changes though (adding/removing add-ons, changing which rewards you want to receive, etc) then please make sure you make those changes in the next 48 hours before your order locks.
This step will only lock in your order items. You will still be able to edit your address at your leisure.
If you don't need to make any changes to your survey, you're good! No need for you to take action. If you want to make any changes though (adding/removing add-ons, changing which rewards you want to receive, etc) then please make sure you make those changes in the next 48 hours before your order locks.
This step will only lock in your order items. You will still be able to edit your address at your leisure.
Charging cards
Since I'm still not sure what the tariff situation is going to look like, I would like to wait to charge you guys for shipping & survey add-ons until closer to when I'm ready to ship your items. Just to be clear, this isn't because I plan on changing shipping costs - I promise I won't! It's only because I don't want to charge you all now, and then potentially have you wait even longer for fulfillment when I don't know how long it'll take at this point.
However, if you'd prefer to have your card charged around now instead of waiting, please let me know. You can let me know by contacting me directly at my email [email protected].
Note: If you want to have your cards charged now, it won't be until after surveys lock about 2 days from now.
However, if you'd prefer to have your card charged around now instead of waiting, please let me know. You can let me know by contacting me directly at my email [email protected].
Note: If you want to have your cards charged now, it won't be until after surveys lock about 2 days from now.
Production update
I also wanted to drop a quick note that the candy hearts pins have been ordered, and the rest of the pins (books, speech bubbles, extras) will be ordered probably tonight, so they will finally be going into production very soon!
As for the rest of the items (bookmarks, misc printables), those will be produced and shipped to me very quickly, so I haven't put the orders in yet, but I'm hoping to do that within the next week or two.
As always, thanks for all your patience especially with all the tariff uncertainty, having your support through it really means the world to me.
Thank you!
Cheers,
-Rain
As for the rest of the items (bookmarks, misc printables), those will be produced and shipped to me very quickly, so I haven't put the orders in yet, but I'm hoping to do that within the next week or two.
As always, thanks for all your patience especially with all the tariff uncertainty, having your support through it really means the world to me.
Thank you!
Cheers,
-Rain
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