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Carrie Alyson | Aspenhearted
4 days ago
Fulfillment continues!
Hi everyone,

I've gotten a ton of emails in the past week and I apologize if I haven't had a chance to reply personally yet! 

Our two person fulfillment team is working as fast as they can to get everyone's orders packaged accurately and shipped safely. As of Saturday, 460 orders have been shipped. If your tracking information has not yet updated, please don't worry, your order is still being packaged and will be sent soon!

Again, I apologize for the confusion with tracking numbers being sent out early. That's entirely my fault and my lack of knowledge with these systems. I appreciate your patience as I'm learning how best to coordinate all of these processes.

—Carrie

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Carrie Alyson | Aspenhearted
25 days ago
The decks have arrived! Fulfillment begins, here's what to expect
Good news everyone...
Things have been moving quickly over the past week and I'm so excited to be able to say that the National Park Oracle decks have arrived!

You should have received an email notification that shipping addresses are being locked—if you didn't get one and need to change your shipping address, please send an email to [email protected] and we'll get that sorted right away.

Our fulfillment partners (my parents!) have already started counting, sorting, and prepping everything to get the shipments out the door and into your hands ASAP. Because the postage is purchased in batches ahead of shipping, you may receive an early advance notification from Pirateship with tracking info—please don't worry if the tracking info doesn't update right away, you will receive an email update via Backerkit when your package is dropped off at the post office and begins the journey to your door.

That's it for now, and again if you need to update your mailing address or have any questions or concerns please send us an email at [email protected].

<3 Carrie



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Carrie Alyson | Aspenhearted
about 1 month ago
Still in shipping limbo & a new production video
Hi everyone,

I wanted to pop in with a quick update before the end of the month, buuuut unfortunately there's nothing new to report just yet.

Last month our manufacturer New Titan let us know that our shipment had been delayed until late May due to the availability of shipping vessels. We're hoping to get an update from New Titan soon about whether or not our oracle decks have successfully been loaded onto a cargo ship and are right now making their journey across the ocean....

So no new news on shipping, but I am delighted to get to share this little video that New Titan had sent of the deck while it was being printed! It's really cool to get to see the giant uncut sheets of the cards. (Big thank you to Crys for solving my tech issues and getting it onto Youtube!)
Video: National Park Oracle Decks being printed.

Thank you again for your continued patience, we're really excited for the decks to arrive and to start sending them out to all of you!

10
0
6
Carrie Alyson | Aspenhearted
2 months ago
Production is done! Shipping is delayed :(
Hi everyone,

I'm here with a quick update on the project progress. Our manufacturer let us know that production is complete, but our shipment had to be rolled to the next available voyage, meaning it's being delayed until probably late May. 

We were really hoping that the decks would arrive before the end of this month, so this news is disappointing. International shipping continues to be a wild and chaotic adventure, to say the least.

Again, thank you for your continued patience, and I'll post a new update once we've gotten a confirmed ETA from our manufacturer!
11
0
8
Carrie Alyson | Aspenhearted
3 months ago
New look at the Oracle Deck!
Hi everyone,

Happy Spring, and thanks for your continuing patience—I'm back with another update!

Deck production is still chugging along and we just got a video of the sample deck from New Titan! Check it out here (link goes to DropBox). The finished product will have some differences (rounded edges and no numbers on the cards) but we are still so excited to see the deck existing in real life!

I'm hesitant to make a new prediction about when we'll starting fulfillment to backers because we haven't received a delivery ETA from the manufacturer yet. As soon as we get that info from New Titan, I'll be back with another update!

Important note: please get in touch with us ASAP at [email protected] if you need to update your address or any payment info—we've gotten a surprising number of declined charges and fraud disputes over the shipping charges and we want to make sure we can fulfill everyone's orders! :)

<3 Carrie


10
0
5
Carrie Alyson | Aspenhearted
4 months ago
Production fully underway! Charging for shipping and add-ons
Hi everyone!

We're finally in the home stretch with production! There were some expected delays with the Lunar New Year holiday and some unexpected delays with my bank sending payment to the manufacturer, but everything is back on track and we are looking forward to seeing some samples of the deck very soon!

In the meantime our fulfillment partners (my mom and dad, who were a HUGE help with getting my last solo project fulfilled) are getting everything prepped to ship out as soon as the oracle decks are delivered.

Shipping charges for the packages have been calculated based on current USPS rates, and on Friday, March 6th we will be charging cards for shipping and any add-ons purchased through the Pledge Manager.

If you need to make any changes to your address or your order, please send an email to [email protected] and we'll be happy to help!

That's all the updates for now! I'll leave you with some photos of the rewards that are already in hand, and I'll be back as soon as we have new updates on the deck production and a delivery estimate from the manufacturer.

<3 Carrie







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PROJECT UPDATE
Carrie Alyson | Aspenhearted
CREATOR
4 days ago

Project Update: Fulfillment continues!

Hi everyone,

I've gotten a ton of emails in the past week and I apologize if I haven't had a chance to reply personally yet! 

Our two person fulfillment team is working as fast as they can to get everyone's orders packaged accurately and shipped safely. As of Saturday, 460 orders have been shipped. If your tracking information has not yet updated, please don't worry, your order is still being packaged and will be sent soon!

Again, I apologize for the confusion with tracking numbers being sent out early. That's entirely my fault and my lack of knowledge with these systems. I appreciate your patience as I'm learning how best to coordinate all of these processes.

—Carrie

user avatar image for Carrie Alyson | Aspenhearted
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PROJECT UPDATE
Carrie Alyson | Aspenhearted
CREATOR
25 days ago

Project Update: The decks have arrived! Fulfillment begins, here's what to expect

Good news everyone...
Things have been moving quickly over the past week and I'm so excited to be able to say that the National Park Oracle decks have arrived!

You should have received an email notification that shipping addresses are being locked—if you didn't get one and need to change your shipping address, please send an email to [email protected] and we'll get that sorted right away.

Our fulfillment partners (my parents!) have already started counting, sorting, and prepping everything to get the shipments out the door and into your hands ASAP. Because the postage is purchased in batches ahead of shipping, you may receive an early advance notification from Pirateship with tracking info—please don't worry if the tracking info doesn't update right away, you will receive an email update via Backerkit when your package is dropped off at the post office and begins the journey to your door.

That's it for now, and again if you need to update your mailing address or have any questions or concerns please send us an email at [email protected].

<3 Carrie



user avatar image for Carrie Alyson | Aspenhearted
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PROJECT UPDATE
Carrie Alyson | Aspenhearted
CREATOR
about 1 month ago

Project Update: Still in shipping limbo & a new production video

Hi everyone,

I wanted to pop in with a quick update before the end of the month, buuuut unfortunately there's nothing new to report just yet.

Last month our manufacturer New Titan let us know that our shipment had been delayed until late May due to the availability of shipping vessels. We're hoping to get an update from New Titan soon about whether or not our oracle decks have successfully been loaded onto a cargo ship and are right now making their journey across the ocean....

So no new news on shipping, but I am delighted to get to share this little video that New Titan had sent of the deck while it was being printed! It's really cool to get to see the giant uncut sheets of the cards. (Big thank you to Crys for solving my tech issues and getting it onto Youtube!)
Video: National Park Oracle Decks being printed.

Thank you again for your continued patience, we're really excited for the decks to arrive and to start sending them out to all of you!

user avatar image for Carrie Alyson | Aspenhearted
6
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PROJECT UPDATE
Carrie Alyson | Aspenhearted
CREATOR
2 months ago

Project Update: Production is done! Shipping is delayed :(

Hi everyone,

I'm here with a quick update on the project progress. Our manufacturer let us know that production is complete, but our shipment had to be rolled to the next available voyage, meaning it's being delayed until probably late May. 

We were really hoping that the decks would arrive before the end of this month, so this news is disappointing. International shipping continues to be a wild and chaotic adventure, to say the least.

Again, thank you for your continued patience, and I'll post a new update once we've gotten a confirmed ETA from our manufacturer!
user avatar image for Carrie Alyson | Aspenhearted
8
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PROJECT UPDATE
Carrie Alyson | Aspenhearted
CREATOR
3 months ago

Project Update: New look at the Oracle Deck!

Hi everyone,

Happy Spring, and thanks for your continuing patience—I'm back with another update!

Deck production is still chugging along and we just got a video of the sample deck from New Titan! Check it out here (link goes to DropBox). The finished product will have some differences (rounded edges and no numbers on the cards) but we are still so excited to see the deck existing in real life!

I'm hesitant to make a new prediction about when we'll starting fulfillment to backers because we haven't received a delivery ETA from the manufacturer yet. As soon as we get that info from New Titan, I'll be back with another update!

Important note: please get in touch with us ASAP at [email protected] if you need to update your address or any payment info—we've gotten a surprising number of declined charges and fraud disputes over the shipping charges and we want to make sure we can fulfill everyone's orders! :)

<3 Carrie


user avatar image for Carrie Alyson | Aspenhearted
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115
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