BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
How/Where do I choose my pin designs?
No worries! You will be able to select the pin designs you want after the campaign ends, via Backerkit surveys. For now, please select the number of pins you want instead.
Add-On FAQ: Can I add a plush to my pledge?
Yes! I am working with White Squirrel for fulfillment on this project, and because they also manage my day-to-day shop fulfillment, I'm happy to announce that they can also ship a selection of plush with your Backerkit rewards. Currently, I am offering Crabapple, Pineapple Crab and Orange Crab as Add-Ons in very limited quantities. Shipping & handling costs for plush are an additional fee per pledge, as below: España (domestic): $2.00 per plush EU etc. $6.50 per plush USA: $4.50 per plush Please note: Adding plush to a Crabby Pinpalooza tier pushes it into the next weight bracket and will incur an additional shipping cost of $12.
Shipping FAQ: How much will shipping cost?
Shipping will be calculated and charged after the campaign is complete. However, here are rough estimates: United States Packages headed to US addresses will cost an average of $9USD for 1-3 pins. They will be fulfilled by White Squirrel from their warehouse in Everett, WA. Spain Packages within Spain cost 2-4USD for up to three pins. Everywhere Else - AU/CAN/EU/JP/NZ Packages to non-US destinations will cost between $5-7USD for 1-3 pins. They will be fulfilled by Shelly (project creator), and sent from her home in Barcelona. A full pricing chart is listed in the Shipping & Fulfillment section. Please read there for more details.
Shipping FAQ: Which countries do you ship to?
We ship to all countries except those currently sanctioned by the USPS (Israel, Ukraine, Russia) If your country is not listed above, please rest assured that we can ship to you. :)
Shipping FAQ: Where do you ship from?
All US packages will be fulfilled by my shipping partner, White Squirrel, who are located in Washington state. All other packages will be fulfilled by yours truly, and will ship from my home in Spain. This allows me to offer much lower international shipping rates and I am excited to pass the savings along to you! :)