Hello everyone,
I just received an email from my courier informing me that 25% of the Canada Post-based U.S. shipments were rejected by CBP. Although I’ve been using PostNL I...
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Jacqueline Chan | jChan Designer
22 days ago
Shipping to the US
Hello everyone,
I'm almost done fulfilling the packages for Canada and international addresses. I’ll begin mailing out US rewards within the next few days.
Since the US tar...
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Jacqueline Chan | jChan Designer
27 days ago
Shipping Time!
Hello everyone,
The majority of the rewards have arrived, and I’ll be gradually shipping them out to the addresses provided.
Please take a moment to double-check your reward...
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Jacqueline Chan | jChan Designer
about 1 month ago
Pins are here!
Hello everyone,
Just a quick update — the enamel pins are finally here! The bad news is that the entire batch of UFO pins has an issue and will need to be remade. While wai...
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Jacqueline Chan | jChan Designer
2 months ago
Photo Samples are here!
Hello everyone,
Thank you so much for waiting patiently — I really appreciate it!
Here's a quick update: I finally received some photo samples from the manufacturer!
...
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Jacqueline Chan | jChan Designer
4 months ago
Placed the Order!
Hello everyone,
Thank you for your patience!
I'm happy to let y'all know that I just approved the final art proof from the manufacturer and will be placing the order as soon...
Thank you for patiently waiting for the surveys! I'm happy to share that BackerKit has successfully resolved the issues, and I’ve now sent out all the surveys. Please take a moment to fill them out, as completing the surveys is mandatory. Without them, I won’t know which designs you want or your shipping address!
In other news, I’m excited to announce that I’ll be part of Pintopia 2025 and launching another project, Fluffy Floral! If you’re a fan of cats and nature, this series of enamel pins is perfect for you. The project launches on January 23—be sure to follow it so you don’t miss out on the early bird incentives! Also, don’t forget to check out my cross-collab partner’s project, Garden Purrs!
I just received an email from my courier informing me that 25% of the Canada Post-based U.S. shipments were rejected by CBP. Although I’ve been using PostNL International Packet Tracked for U.S. packages, which does not go through Canada Post, I’m concerned that similar issues may occur, or that the delay is simply due to the longer delivery time.
To be safe, I’ll be pausing the fulfillment process for one week. If I don’t hear any updates from my courier by then, I’ll resume shipping.
I’m very sorry for the inconvenience, and I appreciate your patience and understanding.
I'm almost done fulfilling the packages for Canada and international addresses. I’ll begin mailing out US rewards within the next few days. Since the US tariffs are still in place, if you'd prefer me to hold your package for now, please send an email to [email protected]
The majority of the rewards have arrived, and I’ll be gradually shipping them out to the addresses provided. Please take a moment to double-check your reward selections and shipping address to ensure everything is correct.
I’ll be prioritizing Canada and international addresses first, in hopes that the shipping situation in the U.S. will improve soon.
Just a quick update — the enamel pins are finally here! The bad news is that the entire batch of UFO pins has an issue and will need to be remade. While waiting for the enamel pins to be remade, I’ll start grading the rest of the pins!
