Production Photos + Fix Declined Credit Cards! + Tariff Concerns
Hello Softies!
Before I start off with updates, please ensure that your credit cards are ready to be charged. As of this email, 16 cards are still declined. I must remind ev...
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Jupy
14 days ago
Credit Cards Declined + Tariff Concerns
Hello Softies!
I didn't think I'd be back so quickly with another update, but this is really important, so please be sure to read everything carefully.
First off, I've gone...
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Jupy
17 days ago
Preorder Store OPEN! + Production Continues!
Hello Softies!
I know there's not much to update besides letting y'all know things are going smoothly, and during the production phase, no news is typically good news. I'm i...
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Jupy
27 days ago
Preorder Store OPEN! + All Items SUPER Limited Quantity!
Hello Softies!
I hope you've all been well! I'm now back home in the States, and am resting up from jet lag. In more important news, all items are now in production, and as ...
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Jupy
about 1 month ago
Production BEGINS! + SURPRISE NEW SOFTIE REVEAL!
Hello Softies!
OMG! We did it! I've officially clicked the "Lock Orders" button on my backend with a final notice, which means all of you will have 48 hours to update any su...
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Jupy
about 2 months ago
SURVEYS LOCKING SOON! + Charging Payments! + Production BEGINS!
Hello Softies!
Time flies, doesn't it?! SURVEYS WILL BE LOCKING ON MARCH 20TH, and I will be charging your payment method for shipping + any additional add-ons shortly after...
Before I start off with updates, please ensure that your credit cards are ready to be charged. As of this email, 16 cards are still declined. I must remind everyone that should any portion of your order be unpaid, I will not be able to ship you your order when the time comes. Please check with your bank and/or credit card company to fix any issues.
Now, let's start off with... bad news, but I will preface everything by saying that none of you will incur tariff costs, so please rest assured.
Currently, I'm navigating these tariff woes with my manufacturers, and it looks like shipping across the board as increased pretty significantly. For example, the cost of shipping a similar shipment that originally cost me $450 now costs $860.However, since the status of these tariffs seem to change every two minutes, it could be that tomorrow, next week, or whenever strikes Trump's whimsy, these tariffs will be paused or canceled, bringing shipping costs back to normal. No one knows, which is why this is such a struggle at the moment.
All of the Softies are still in production, but I wanted to bring this to everyone's attention and let you know that this absolutely affects all of us. Please continue to support small businesses as best as you can. We all sincerely appreciate your patience as we navigate these unpredictable whims.
Now, onto some GOOD NEWS! Check out these photos my manu sent over!
Early bird sticker sheets illustrated by my talented friend, Sayuupi! These are only available for early bird backers. Thank you for your understanding.
Sticker sheet illustrated by yours truly! This sticker sheet is available for everyone who wanted to purchase one. Only a few sheets are left, so don't delay!
Production continues to run smoothly. I will have more photos to update everyone with soon, so please sit tight. I sincerely appreciate everyone's patience as everything is going on. It's tough, but we will get through it.
As always, if you have questions or just want to hang out with others in this snuggly community, please consider joining the Very Huggable Softies Discord server. I don't always see the comments left on these update posts, as Backerkit does not send out notifications for them.
I didn't think I'd be back so quickly with another update, but this is really important, so please be sure to read everything carefully.
First off, I've gone ahead and charged all cards that were on file for preorders and shipping confirmations. However, I am still having trouble with 22 people's credit cards, as they were declined. Please take the time to look at if your charge successfully went through, or if you need to update your payment method. Please note that failure to fix errored charges will result in you not receiving your order, so let's try to avoid that! I want to get you all your goodies in the end!
Next up, I'm sure the news has been buzzing around everyone's ears about China's tariffs. Surprise! All my merch is coming from China! *sobbing*
But what does this mean for all of you? I'd like to explain:
The most common question I've gotten is: Will you impose tariff charges on us? And the answer is NO.All preorders and pledges that were placed before this mess happened will NOT be subject to any extra fees or costs. Please do not worry at all.
Now, should these tariffs negatively affect me to the point where I am bleeding money, I may open up some kind of donation (GoFundMe, Ko-Fi, etc.) to help offset my losses. But these are all hypothetical at this point, and there's no use worrying.
For now, please continue to pay attention to the news, and please be aware of what is happening to all small businesses and creators. We are human, just like you, and we appreciate your patience and understanding as we all navigate these uncertain waters.
As always, should you want to stay connected with me and everyone in the community, please consider joining the Very Huggable Softies Discord server.
I know there's not much to update besides letting y'all know things are going smoothly, and during the production phase, no news is typically good news. I'm in touch with my manu daily, so please rest assured. At this point in time, we are still aiming for a May completion time frame. Should anything change, I will let you all know.
I did receive some pre-production photos to get my confirmation, so here they are! They're all sitting so politely.
Buster!
Trixie!
Channelle!
Casey!
Cherry!
As a reminder, my Backerkit Preorder Store is still OPEN! All stock is whatever is left, so please check it out if you'd like. If you'd like to help me save some money on fees (5%, to be exact), you can preorder the same goodies on my personal online store instead.
One last thing: I do want to remind everyone that Backerkit does NOT notify me when anyone leaves comments on my update posts here. The best way to keep in touch is to join the Very Huggable Softies Discord server, so please consider doing that if you'd like to be in touch.
I hope you've all been well! I'm now back home in the States, and am resting up from jet lag. In more important news, all items are now in production, and as a reminder, production can take anywhere from 2-3 months. At the moment, I estimate that shipping will begin in May, but as always, I will keep everyone informed.
Now that surveys are locked and production has begun, I only have a limited number of everything (e.g. plushies, sticker sheets, etc.) available for preorder.
This means that once items are sold out, they're gone for good, as I will not be remaking anything. Please consider sharing my Preorder Store with your friends!
Please also note that since production has already begun, freebies are no longer offered as of today, but if I have any extra, I will do my best to divvy it up between orders, first come, first served.
If you'd rather preorder from my personal online shop (where I won't be charged the additional 5% fee that Backerkit charges all orders), please head over here to preorder instead!
Thank you all so much for your support. As production is ongoing for everything in this project, I will begin prototyping Very Huggable Softies Series 2 plushies soon!
OMG! We did it! I've officially clicked the "Lock Orders" button on my backend with a final notice, which means all of you will have 48 hours to update any surveys with add-ons and last-minute changes. Please note that once your survey is locked, you will not be able to make edits to your order, but you will still be able to update shipping addresses until I ship orders in May.
As for those of you who have not yet filled out the survey (that's only 5% of you, which isn't too bad), please do so. I want to send you your stuff when everything's ready to ship, so don't dilly-dally!
I'm currently doing final tallies and ensuring I order a few extra units of everything, in case those of you want to buy them later. Production for all items will officially begin Monday, March 24th. I'm so excited...!
Now, here's a surprise. Remember how I mentioned Very Huggable Softies Series 2? Well, I've actually completed all of their designs, and will be submitting them to get prototyped very soon. In the meantime, let's take a sneak peek at another new design. ICYMI, here is Annie May, who was introduced in a previous update!
And today, we introduce the second-most favorite name that was picked in a poll... DREW!
Let's meet Drew! Do you know who (or what) he is inspired by? Comment if you know! (I have a feeling some of us had one at home...)
For the next few updates, I'll be keeping everyone in the loop about production. Please note that as production involves me paying my manufacturer, them making all my stuff, and then shipping everything to me, meaty updates may be sparse, but I promise the cogs are all turning, and things are being done.
Thank you all so much for your support, patience, and understanding. See you next update!