Updates

 Hey everyone ~

This update is copy pasted across multiple projects so sorry if you see it more than once!

The overview is looking like this;
Bunnies and Branchs ~ Wrapping up
Midnight Ocean ~ In production
Mythical Garden ~ Shipping early stages
Curiosity Shop ~ In production
Christmas Market ~  Wrapping up
Pods and Pots ~ Surveys out soon  

There was a slight delay since I ended up in hospital for a tiny bit after the last update, but we're pretty much done. There are a few packages just waiting to be collected but that's about it. 

If your package hasn't arrived by the end of April/beginning of May please reach out and let us know! 

Hey everyone ~

Sorry we're a little late this month.

This update is copy pasted across multiple projects so sorry if you see it more than once!

The overview is looking like this;
Bunnies and Branchs ~ Nearly complete!
Midnight Ocean ~ In production
Mythical Garden ~ Shipping early stages
Curiosity Shop ~ In production
Christmas Market ~  Nearly complete!
Pods and Pots ~ Surveys out soon

The move is done, we're settled into our new (for now) home. The work space is set up and we've done inventory - and discovered a new problem. 

All of the gold (default) leaf sheep pins have... Disappeared. The update is delayed because we've torn the place apart looking for them, including getting in touch with someone at the old property and checking the vehicles we moved in. Nada.

I don't want to delay things any further though, so what we're doing is sending one of either the silver or rose gold/copper plated leaf sheep pins along with a note. If this replacement isn't suitable for you, contact us for a refund or to discuss alternatives. I will be ordering more gold plated leaf sheep, it'll just take weeks for them to arrive; but if you really wanted a gold one I will make a list of people to send them out to. Or attach one to your order for a different campaign, if you'd rather. If you haven't yet recieved your order and it has a leaf sheep in it, this probably applies to you; feel free to leave a comment or send an email to let me know your preferences right away if you want to.

As long as there are no more major set backs, I think we should be completely done by the end of March. There's always a chance something will go wrong but I hope, we'll be done :). Bear in mind if the post is slow that may mean some packages won't arrive until the mid - end of April. 

Thank you for your patience.

Hey everyone ~

This update is copy pasted across multiple projects so sorry if you see it more than once!

The overview is looking like this;
Bunnies and Branchs ~ Nearly complete!
Midnight Ocean ~ In production
Mythical Garden ~ Shipping early stages
Curiosity Shop ~ In production
Christmas Market ~ Shipping well underway

If you specially requested your pins were sent soon for BnB, the Christmas Market or Mythical Garden; then your package has been sent out. The last big package pick up was a week ago; the next one is tomorrow. 

We are currently in the middle of moving houses, there probably won't be another update this month but work is continuing in the background. We've done everything we can to avoid disruption so fingers crossed we don't have any disasters.

The new fish pond pins have arrived. I don't have pictures, I'm sorry; but they look just like the old ones on the outside. The inside pieces have been sealed differently this time. We are going to let them sit until March to see if any bubbles develop, then we'll send them out to anyone who's had an order with one missing (mostly BnB backers). If you have any trouble with them at all, let me know asap. 

We are having a bit of trouble with packages bouncing back from customs and we're not sure why. The paperwork we're getting is very vague. Considering we send through royal mail which insists its all filled out online, we're not sure what's going on with that. Our friends are moving into our old house though so if anything does end up back here, we'll know. If you want to check on the status of your order you can email us through the support email, although replies will be slow while we move.

That's it! I want to say that shipping will be finished by the end of March (including the missing fish pond pins) but with moving and everything I don't want to promise we won't have any set backs. Just know we're doing our best and we're nearly there :).

Thanks for your patience. 

Hey hey 

All of the orders marked 'ASAP' have been shipped out, including a couple of people who requested delivery in Jan. I hope they'll make their way to you quickly.

For everyone else, our next mail pick up is after Christmas, so we're taking a bit of a break until then. 

I'll be back in Jan with an update on how many have gone out :)

Happy Holidays everyone ~

Hey hey ~

Smoke tests are out! We're not hanging around this time.

Stripe is predicting that the initial campaign money will hit our account in about a week, so we'll use that to begin shipping. Survey smoke tests are going out right now! The rest should be going out tomorrow - so please, if you want your package soon, fill them in asap. Auto lock and charge is enabled, so your card will be charged right away. 

The add on store is quite limited, it would have taken a long time to populate everything all over again. We did have a few last minute cancelled pledges that freed up some items that went out of stock very early, so I listed those again. And I forgot we had sticker books in so I did put up a listing for that. 

I couldn't find a way to combine postage between campaigns that also took tariffs into account, I'm sorry. We have three campaigns shipping close together but not quite at the same time, and if I started to cross reference them all it would be very easy to miss someone's order or send incorrect items. We did an extensive review of our shipping prices and item weights to keep it all as low as possible, though.

Sneak peek at the campaign freebie stickers :). 

Thank you everyone for participating in our first 'market' type campaign. There were a few quirks back stage but I think it went well overall. I hope that you're all having a wonderful festive season :).