Parts of this update are copy/pasted across different campaigns.

The overview currently looks like this;
Midnight Ocean ~ In production/shipping phase one
Mythical Garden ~ Shipping (temporarily on pause)
Curiosity Shop ~ In production
Pods and Pots ~ In production
Literary Critters ~ Survey coming soon

This campaign is still in production so you've not been charged yet (if it reads weird below its because I copy pasted it to keep the information consistent). We're expecting the pins to come in soon, we hit some delays due to being sanctioned by a major shipping company... So that's fun.

This one's the kicker, and there's just nothing I can do about it.

As of July 1st, a new rule went into a place that introduced a flat handling fee of £3 per item type included in any package heading into the EU. This is standard across all the EU countries as far as we can tell. We are not sure if that includes free items at the moment, we're still trying to figure out the details. So every EU order will now owe an extra charge of £3 per item type included.

On top of that, some EU countries are now requiring us to pay customs/import fees up front (so at point of sale). We no longer have the option of shipping 'recipient pays fees'. We aren't entirely sure which countries yet; we're still investigating. So from now on shipping is going to have to include the appropriate customs fees for EU countries upfront.

We're currently working with Backerkit to figure out to integrate these fees into shipping costs, but please be warned that your shipping totals will increase before we do charge cards. Once its been implemented (it hasn't yet) you should be able to see them on your survey. You can still go and edit your add-on choices right up until you've been charged. 


That's it for now. We hope to have the EU charges sorted soon, and something to show you before too long!