BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
Do you ship to [country]?
Probably. I regularly ship to Japan, South Korea, Taiwan, Vietnam, and sending stuff to Canada and Mexico is just another Tuesday. I do NOT ship to Germany, Israel, Russia or Ukraine. I do not offer alternatives or exceptions at this time. I can offer alternative methods for Great Britain/UK territories. Please buy the "OI, YOU GOT A LICENSE FOR THOSE PINS?" tier and await further email instructions once the campaign is complete.
Can I purchase extra freebies or opt out of ones I don't want?
Additional BIRD CRIMES vinyl sticker sheets are available as an addon for $4. Unfortunately, to ensure smooth fulfillment, additional CORVID CRIMES pins will not be offered through addons. Extras and B-grades will be kept as raffle and giveaway prizes. If you don't want your freebies, feel free to opt out in your backer survey! It reduces waste and leaves more for people who really want them.
What type of backing do your pins use? Can I request different ones?
All KEN'S PIN HUSTLE pins made after 2021 use metal butterfly clasps, two on each pin. At this time, KPH does not offer an option for rubber or locking backs on stock pins. There are many creators who sell these who could use your support!
Will you make [bird]? How about [animal?]
Man, this campaign isn't even over yet. You want more, you pay into this one and we play it by ear. If you suckers buy these, I am considering backyard/wild birds, a second round of parrots, or dog breeds next. We shall see.
I'm unable to back BIRD CRIMES, but I still want BIRD CRIMES stuff! When will it be available for buyers?
I currently plan to have all BIRD CRIMES pins and stickers up on KEN'S PIN HUSTLE in late 2024. Depending on how manufacturing goes, I may have limited stock available for in-person purchase at Anthrocon 2024. If this option becomes available, I will update backers. Interested backers must give me a week or two's notice to pick up in person - and they'll get shipping refunded for the trouble!
How do I find out what projects I’ve pledged to?
Check out this help doc on how to locate your pledges for Pintopia 2024: https://help.backerkit.com/article/824-how-do-i-find-out-what-projects-i-ve-pledged-to
How do I get free pins during Pintopia 2024?
Check out this help doc to find out how to receive FREE pins for Pintopia 2024: https://help.backerkit.com/article/821-how-do-i-get-free-pins-during-pintopia-2024
What do FREE Pintopia 2024 Pins look like?
Check out this help doc to find out what the FREE pins look like for Pintopia 2024: https://help.backerkit.com/article/822-what-do-free-pintopia-2024-pins-look-like