KityCrylics
CREATOR
7 days ago
Project Update: ⚠IMPORTANT! Payments being processed.. Survey Details!
Hello Noop Troop!
By now, all of you should have had your payments processed.
At the time of writing this update, we have roughly 33 errored pledges affecting roughly $2k in our funding pool. Fortunately, this is within my project budget "buffer" % and should not affect any of our unlocked items.
Please do your best to remedy your payment method as soon as possible.
As a reminder, after 14 days, if I do not hear back from you that you wish to keep your pledge (and need the full 14 day extension to pay), I will process your pledge as cancelled, and any special promotional offers and prices in your pledge will be forfeit.
If your payment has processed successfully: YAY!🎉 Here's what to anticipate next.
At the time of writing this update, we have roughly 33 errored pledges affecting roughly $2k in our funding pool. Fortunately, this is within my project budget "buffer" % and should not affect any of our unlocked items.
Please do your best to remedy your payment method as soon as possible.
As a reminder, after 14 days, if I do not hear back from you that you wish to keep your pledge (and need the full 14 day extension to pay), I will process your pledge as cancelled, and any special promotional offers and prices in your pledge will be forfeit.
If your payment has processed successfully: YAY!🎉 Here's what to anticipate next.
Backer Surveys / Order Confirmations:
⚠THIS IS EXTREMELY IMPORTANT!⚠
For those of you who have never backed a crowdfunding campaign before, this is the most crucial step of your pledge order as this is the only way I can fulfill and ship your rewards. It is imperative that you fill your survey out to completion upon it being sent to you via email. Failure to do so heavily affects our final inventory count and prevents me from fulfilling the campaign efficiently, so please fill your surveys out to completion when you receive yours.
Roughly 14 days after the campaign ends, a 'smoke test' will go out to select backers to help me verify that the survey form is working correctly. I anticipate sending all backer surveys around February 28th or slightly sooner.
In Summary:
For those of you who have never backed a crowdfunding campaign before, this is the most crucial step of your pledge order as this is the only way I can fulfill and ship your rewards. It is imperative that you fill your survey out to completion upon it being sent to you via email. Failure to do so heavily affects our final inventory count and prevents me from fulfilling the campaign efficiently, so please fill your surveys out to completion when you receive yours.
Roughly 14 days after the campaign ends, a 'smoke test' will go out to select backers to help me verify that the survey form is working correctly. I anticipate sending all backer surveys around February 28th or slightly sooner.
In Summary:
- 33 backers have errored payments. Please remedy at your earliest convenience.
- If after 14 days your payment is still errored, you may be dropped from the campaign. Please let me know before the 7 day buffer if you need the full 14 days to pay.
- ⚠Backer surveys will begin going out around/by February 28th.
- ⚠ Once received, please fill your survey out to completion. I cannot count your order as valid or process your order to ship unless it's filled to completion. Filling to completion requires you to put your payment information in again. This WILL NOT CHARGE YOU twice for your order. This is just to collect your shipping fees and any extra add-ons you wish to purchase via our preorder store that is now open.
- You will be able to update your shipping address at any time up until we lock addresses, which will not be until May ish.
PRE-ORDER STORE NOW OPEN, VERY LIMITED SPOTS AVAILABLE!
If you were following the campaign and missed out, you can now preorder via our backerkit store.
⚠IF YOU HAVE ALREADY BACKED THIS CAMPAIGN AND WISH TO ADD ITEMS FROM THE STORE TO YOUR ORDER, please wait until you receive your survey!
You will be able to add items then. Making a new order via the backerkit will create 2 orders and while I am able to combine them, it does cause confusion.. So, please just sit tight and wait for your survey to be issued before adding more goodies!
⚠IF YOU HAVE ALREADY BACKED THIS CAMPAIGN AND WISH TO ADD ITEMS FROM THE STORE TO YOUR ORDER, please wait until you receive your survey!
You will be able to add items then. Making a new order via the backerkit will create 2 orders and while I am able to combine them, it does cause confusion.. So, please just sit tight and wait for your survey to be issued before adding more goodies!
Post-campaign add-ons and preorder store will close March 5th or if we reach 350 backers.
Payments for additional items and all non-campaign preorders will begin to process March 6-7th. Shipping fees will be collected closer to May when I know when fulfillment is to begin!
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