Frequently Asked Questions
Find answers to your questions
Project FAQ
Should international shipping become tricky or impossible, we will be coordinating with a US-based distributor and have our products printed and shipped within the United States, so shipping should not be disrupted for this project!
The goal is to have the project completed in full and printed by Q2 2026 Q3. The majority of writing and artwork has already been completed prior to the launch of the BackerKit campaign. All that remains to do is on track to be completed by December 2025. This project is ambitious, but because we are working with such a vast array of creatives, the workload is spread out and more manageable than if Anya were doing all of the writing and layout design herself!
We promise we will do our best to ensure your satisfaction, but we understand if financial issues pop up. We're happy to offer refunds as long as they're requested before they ship out. We consider the shipment phase to be the end stage of fulfillment. For any refunds after, due to processing fees in different platforms, we can't promise a full refund. We can only refund physical merchandise, not digital ones, once they're delivered, if a refund is requested after the project ends.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.