Frequently Asked Questions
Find answers to your questions
Project FAQ
An enamel pin is a small, decorative accessory that is often made of metal and features colorful enamel designs. These pins are created through a process that involves die-striking a metal base, filling the recessed areas with colored enamel, and then baking the pin to ensure durability. Enamel pins can come in various shapes, sizes, and designs, and they often feature intricate artwork. People use enamel pins for personal expression, to showcase their interests or affiliations, and as collectibles. They are commonly attached to clothing, bags, or other accessories using a small metal pin and a clasp on the back.
The primary distinction is the texture of the enamel on the pin. Soft enamel pins have a textured surface due to the raised metal borders and recessed enamel, while hard enamel pins have a smooth and polished finish. Hard enamel pins tend to have a more refined and jewelry-like appearance and are more durable when it comes to long term use.
Enamel pins, as unique and intricate pieces of wearable art, can sometimes exhibit minor imperfections. This is a standard part of the production process and is inherent to the nature of creating enamel pins. We strive for the highest quality in our products and all pins will be individually graded to ensure you receive a Grade A quality pin with minimal imperfections that do not compromise the overall aesthetic or functionality of the pin. Please note that while these minor imperfections can occur, they do not detract from the overall beauty and appeal of your enamel pins.
You can create a custom combination of enamel pins by selecting one of the pledge levels and then adding a desired number of additional pins via the add-on section.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.