Frequently Asked Questions
Find answers to your questions
Project FAQ
Each set is of 1 pin and 1 mini magnet matched together! Both are metal with hard enamel, and the magnet can stick to the pin or on to other magnetic surfaces. You get a matched pair when purchased. The match is based on which animal you choose.
Yes! We're working on bringing back all our EU shipping over 2026, and these pins are part of that.
This is unfortunately not an available option. During the campaign you can buy separate meat magnets, but not separate animal magnets. After the campaign neither of these options will be available. If there is an animal pin you want it will have to be obtained in a set.
At this time there are no truly campaign exclusive items. Getting anything manufactured or printed requires certain minimums to be met, and more than what was ordered needs to be acquired to account for damaged items, which means I'll be left with a lot of inventory taking up valuable room that I can't sell because of exclusive promises. Throwing it out would be super wasteful, and giving it away can upset backers who paid if they were promised it is exclusive. That said, the majority of these items will not be made again if at all once they sell out, so getting them during the campaign is still your best bet to not miss out!
I do a basic pass/fail. Passing pins may have very minor imperfections. Remember that these are hand made goods! I keep that in mind while grading so I am not hyper-picky. These passing pins are A-Grade and will be used to fulfill the Backerkit! Noticeable flaws (like small bubbles, scratches, bad screen printing, etc) will be put in to a b-grade pile and eventually sold at a discount. If something is so bad I would not want to sell it as a b-grade it will be offered as a misfit craft material for someone to mess around with at best or tossed at worse.
Sure, maybe! But only if the campaign does spectacularly well. I might make recolors for all the unlocked pins, do a few brand new pin/magnet sets voted on by the community, or consider mini plush. I do not anticipate this being likely but I would not be upset about being proven wrong!
Maybe someday! You are welcome to make suggestions for anything, and if it isn't a specific OC of yours or a "closed species" there's a chance of it remaining on my radar. I am always looking to make things that make people happy! I will be listening closely to comments with suggestions for new pin sets. Seeing enthusiasm for certain suggestions lets me know what the community wants, and I want to provide for all of you!
Pledges can be cancelled any time for the duration of the campaign! A pledge is final as soon as the campaign ends, however. Order cancellations are not accepted, and I won't issue refunds for things outside of my control (ex: your financial situation changing before fulfillment starts, impatience with provided fulfillment timeline within reason, etc.) The money you give me is going to be spent to make this project happen, not held on to, which is what crowdfunding is for! If there is a problem that I am at fault for, such as goods arriving damaged due to poor packaging or the wrong items being sent, I will replace the item at my expense. I will only ever insist on refunding you over replacement if I would be losing a serious amount of money on paying the shipping or there is no inventory to do a replacement with. I want people to get their items and be happy with what they receive! I do often replace missing mail if I'm able to despite that being outside my control, but please know that is a courtesy that I might be unable to offer. It isn't my fault if a package goes missing once it has left my care. If you're concerned about this and want some sort of guarantee I suggest spending extra on shipping with insurance. Returns are accepted at backer expense for 1 to 1 exchanges, such as deciding you wanted a hyena set but you ordered a lion set. I'm willing to make that swap with you if you're willing to pay the shipping and there hasn't been a loss of value to the pins you're sending back (ex: scratches, mess, missing backings, broken posts.) Returns MUST be requested within 24 hours of reception. Retain your pin's original packaging, and ideally do not open it. Returns of incomplete or mismatched sets will not be accepted.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.