We have one carousel and one pins order waiting for shipping to be paid. (Your packages are sealed and ready to go -- please check your accounts so we can get those in the mail to you.)
We have two orders waiting for a bonus add-on enamel pin design, and those pins are in transit to us, and those orders will ship as soon as those last pins arrive.
So many packages ready to go to the post!
Carousel pieces (a few)
More fulfillment updates!
The majority of packages (79%) are out the door. Local pickups have all been arranged (not included in that 79%) or completed. You asked about carousels; the cutting machine is running 20 hours a day, so we are working on it! I'll update when those are all completed and in the mail as well.
If you had digital rewards, those have now all been delivered, with the exception of The Poet's Eye and The Prince's Song, which you'll receive next month at release.
That puts us at 88% digital fulfillment and 80% physical fulfillment.
Please note, we had a shipping charges error, and if your order has not yet shipped (you can see your tracking number in your BK account), please watch for an email to correct that undercharge. There are only 3 such cases, but we did not build profit into shipping charges, so please help us get things to you safely. (I also found one instance of overcharging -- no idea how the system chose 9.99 to ship a flat sticker for just one backer! -- and I've reached out to that backer to refund the excess.)
Nearly all orders are already packaged. Each packaged order is now getting manually re-checked, sealed, and labeled for shipping.
We have one add-on item suffering a production delay, and if I don't get an updated and optimistic date on that soon, I'll contact affected individuals to ask if they would like to split shipping so that the rest of their orders aren't delayed. Most orders are not affected.
