Hi all,

I've been going around in circles on Backerkit for the last two hours trying to figure out how to export a simple download of backer emails tied to each pledge (which is simple to do on Kickstarter), but every thread I follow just leads back to the Backerkit pledge manager instead. I already know how to do that, but that isn't something you can do on pledge day. On Kickstarter, I would've exported the backer list and sent out PDF links through DrivethruRPG as promised, but it looks like I can't actually do that, much to my chagrin. We are very proud of fulfilling our QUICKstarters *on* finish day and promised that for this project, but I made a mistake in believing this would work the same way. 

This is only my second time trying to use Backerkit crowdfunding and I don't remember this being a blocking issue the last time, but either something has changed or I am missing something obvious in how to make it work. There are some nice features on Backerkit as a crowdfunding tool, but I'm not sure they make up for the generally lower traffic and some other ease-of-use detriments compared to using Kickstarter. 

My apologies to all that we will have a slight delay in fulfillment. I've sent in emails to my support rep at Backerkit and hopefully will get an answer tomorrow. I'm also cranking away on the pledge survey so, if worse comes to worst, at least I'll be able to get that turned around through approvals ASAP. 

Thanks so much for your support and apologies once again for the delay.