Frequently Asked Questions
Find answers to your questions
Project FAQ
Backerkit and Kickstarter functions the same way. You will only be charged when the project is funded successfully and you get to edit/remove your pledge at any time during the campaign duration. The only difference is Shipping is charged AFTER the campaign ends via a survey which will be sent out after.
After the project ends, a survey link will be sent to you. You will be able to indicate your choices in the survey.
Pledging now will enable you to get exclusive FREEBIES and fun early bird discounts and goodies! If you'd like to grab any of our Spring Cafe pins, now is the best time to do so! :)
Once the campaign is over, any refunds or cancellations will NOT be entertained. The funds will directly go into the production of the pins. This is due to the non-refundable campaign processing fees and other miscellaneous fees. Please fully read all details of the project and only pledge if you accept and understand all the risks and timeline as stated. By pledging, you understand and accept that you will pay for the items you have pledged for along with the necessary shipping fees charged via Backerkit. Please also note that any custom tax / VAT fees will have to be paid for by the Backer. If any parcels are returned to sender due to unpaid taxes, there will be no refunds and shipping will have to be paid for again by the Backer.
Yes they will. However, they will be priced higher and will not come with exclusive freebies!
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.