Loadofolbobbins
CREATOR
3 months ago

Project Update: Survey Reminder & Parcel Update

Hi everyone,

Just a quick hello to remind, anyone who hasn't already, to complete your survey so I can get your orders out to you asap (excluding kind £1 donations). The first parcels have already started to ship and most of the rest are all packed and ready to go.

If you need to review your information or pledge status, you can return to your survey by clicking the link in your survey email or requesting your survey link under "Lost your survey?" on the BackerKit project page at https://loadofolbobbins-holiday-shop.backerkit.com/

A quick recap of important information from the last update...

SHIPPING COSTS

I do my best to calculate shipping accurately but it's an inexact science, especially with a campaign like this with lots of add-ons etc. Once everything is posted I will be double checking the costs vs what was charged and refunding any accidental overcharges. So apologies in advance if this includes your pledge. (Some partial refunds have already been given, thankfully not too much accidentally overcharging has occurred so far.)

TIMELINE

As soon as each survey is completed it is set to charge shipping and add-ons etc straight away and will auto lock, because this is a ready-to-ship campaign. This means as soon as funds have cleared I can start packing orders and posting asap and it will be on a first come first served basis, so if timing is particularly important for you, fill in those surveys folks!

FAILED PAYMENTS

Surveys are only going out to pledge payments that have been successful so please make sure to check your account to see if your initial pledge payment went through OK. Likewise with postage costs, if these fail I won't be able to post out anything until they clear so please keep an eye out for any failed payments etc.

It's been lovely seeing what you've all chosen!

Best wishes,

Jess
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