Hey everyone.

This is really not the updated I wanted to have for you at this point, but I wanted to share the news right away even as I work with my vendor for a solution.

I have been informed that the shipment to Spiral Galaxy in the UK arrived pretty damaged. 83% of the hardcovers, and 50% of the card box set arrived with damaged corners. This also happened to copies of the book that were sent to me for Origins back in June, so I am preparing myself to see damage to copies arriving in Australia and the US when they're delivered in the next week or so.

Essentially, whoever packed the products decided that a thin cardboard box with (at least in the case of books) dozens of pounds of inventory inside them would be fine without any padding for international shipping.

While I'm certain these copies will be replaced, it's going to add delays. With the copies at Origins (which was a smaller quantity), my vendor replaced the copies at their own expense (though we'll see if those arrive undamaged too). However, with these larger shipments I suspect they'll want to get insurance involved.

That said, my current understanding is that even if insurance needs to take the damaged product for inspection, they shouldn't need to inspect the undamaged copies. I am hoping that there will be enough undamaged copies with the extras that were printed and shipped to the US that I can use those to fulfill backers in the Americas, and then send replacement copies to the other fulfillment centers, but I won't know for a few days at least until the shipment arrives.

We are still waiting on the arrival of bookmarks and dice to begin fulfillment regardless, but those should be arriving sooner rather than later at this point.

Sorry to be the bearer of bad news this weekend - it is extremely disheartening and disappointing to have additional delays being thrown at the project at such late stage, but for now I'm remaining hopeful that for most backers there won't be a delay.

Thanks for your support, and you can be sure I'll have another update as I learn more - whether about the state of deliveries to the other fulfillment centers, or about timelines for replacement copies.
- Josh