Frequently Asked Questions
Find answers to your questions
Project FAQ
Once the campaign is successfully funded, both Teacup Dreamfox and Batty Brew are guaranteed to be produced. All other designs will only be produced if their stretch goals are unlocked.
Stretch goal pins unlock when specific funding milestones are reached. Once unlocked, they will: Be produced Become available as add-ons Be included in eligible reward tiers Pins that do not unlock will not be produced or charged.
Estimated delivery is May 2026. This timeline includes: Surveys and final counts Proofing and revisions Manufacturing Shipping and packing Updates will be shared throughout the process.
Yes. After the campaign ends, you will receive a BackerKit survey where you can: Select your pin designs Add unlocked stretch goal pins Update your shipping address Changes can be made until surveys are locked.
Shipping will be charged after the campaign ends through the BackerKit pledge manager. This allows accurate pricing based on location and order size.
Yes, international shipping is available. UK Shipping At this time, shipping to the United Kingdom is not available for this campaign. Please note: Customs fees, VAT, or import taxes (if applicable) are the responsibility of the backer Shipping times may vary by country
If your pin arrives damaged or there is an issue with your order, please contact me within 14 days of delivery. I will do my best to resolve the issue with a replacement or solution when possible.
Because this is a crowdfunding campaign: Pledges cannot be refunded after the campaign ends Rewards are produced specifically for this project If there is an exceptional issue, please reach out and it will be reviewed case-by-case.
Pins may have minor variations due to the manufacturing process, especially with specialty finishes such as glitter, glow-in-the-dark, or translucent enamel. All designs will be carefully proofed to ensure quality and accuracy.
Yes. Updates will be shared at major milestones, including: Proof approvals Manufacturing start Shipping progress Clear communication is a priority.
This project is carefully planned with an experienced manufacturer and realistic timelines. Thank you for supporting an independent artist.
Backing, sharing the campaign, and spreading the word all help significantly. Every bit of support brings these witchy teacup familiars closer to life.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.