Loppy Rae
CREATOR
3 months ago
Project Update: Hoppy New Year: Shipping Progress Update
Hello everybunny, I hope everyone had a happy holiday, regardless of what they celebrate!
Just a quick update on shipping progress:
As of now, there are 470 orders remaining to be shipped!
Of those orders, 168 orders are international.
I am hoping to wrap up US shipping in the next few months, and will be comparing prices for international fulfillment services that can fit into my budget in the meantime.
Certainly, I sound like a broken record at this point, but I'd like to extend my apologies again for all the road bumps in this project. It has been almost an entire year since the initial wire fraud fiasco, and I have still not recovered financially. This year was incredibly unforgiving for small businesses, and losing $13k on top of my drastically declining revenue has not left me in the best shape. In full transparency, the remainder of this project is being funded via credit card.
I have received a couple of complaints that people were not satisfied with their plushies, and I apologize if that's been the case for you. If you're not happy with the plushes, that's entirely valid. However, at this point, I just do not have any funding to request the factory remake the plushies. The factory has not been cooperative, and has refused to take accountability for the hacking that led to the financial loss in the first place. I understand if people are frustrated after the wait, but all I can offer is a refund at this point once the plushies are returned to my home office.
I apologize if any of this was poorly worded. I really struggle with discussing this whole situation, because I don't want to come across as guilt-tripping my audience. It's hard to strike that balance, especially when all I can do is share words across a screen. All I know, all I can promise, is that this project will be completed if it's the last darn thing I do. But in the mean time, I'm incredibly tired, and I'm just trying my best to keep my head above water. I don't expect pity or forgiveness, but I do hope everyone realizes that I am doing the best with the hand I was dealt.
I'll be back in another month for another progress update. In the mean time, if you'd like a progress update, just shoot me an e-mail! And again, if you'd rather have a refund than wait for your order, you can reach out to me at any time!
Just a quick update on shipping progress:
As of now, there are 470 orders remaining to be shipped!
Of those orders, 168 orders are international.
I am hoping to wrap up US shipping in the next few months, and will be comparing prices for international fulfillment services that can fit into my budget in the meantime.
Certainly, I sound like a broken record at this point, but I'd like to extend my apologies again for all the road bumps in this project. It has been almost an entire year since the initial wire fraud fiasco, and I have still not recovered financially. This year was incredibly unforgiving for small businesses, and losing $13k on top of my drastically declining revenue has not left me in the best shape. In full transparency, the remainder of this project is being funded via credit card.
I have received a couple of complaints that people were not satisfied with their plushies, and I apologize if that's been the case for you. If you're not happy with the plushes, that's entirely valid. However, at this point, I just do not have any funding to request the factory remake the plushies. The factory has not been cooperative, and has refused to take accountability for the hacking that led to the financial loss in the first place. I understand if people are frustrated after the wait, but all I can offer is a refund at this point once the plushies are returned to my home office.
I apologize if any of this was poorly worded. I really struggle with discussing this whole situation, because I don't want to come across as guilt-tripping my audience. It's hard to strike that balance, especially when all I can do is share words across a screen. All I know, all I can promise, is that this project will be completed if it's the last darn thing I do. But in the mean time, I'm incredibly tired, and I'm just trying my best to keep my head above water. I don't expect pity or forgiveness, but I do hope everyone realizes that I am doing the best with the hand I was dealt.
I'll be back in another month for another progress update. In the mean time, if you'd like a progress update, just shoot me an e-mail! And again, if you'd rather have a refund than wait for your order, you can reach out to me at any time!
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