BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
How does shipping work for the campaign?
Please note that shipping costs are not included in your pledge amount. These will be assessed closer to the fulfillment stage via our pledge manager. All shipments will originate from the United States, with additional EU, Australia, UK, and Canada distribution partners to help minimize costs. Given the variety of components in this project and the constantly changing economic climate, exact postage estimates are challenging. Generally, US orders containing only books will be eligible to ship via media mail, while international orders will use the most economical available method.
How do I get the steampunk dice pendant?
Backers who back the campaign in the first 48 hours will receive the steampunk dice pendant chain for FREE! After that, it will be available as an add-on for $24 USD.
What is your refund policy?
We will allow some refund requests, but will decide on a case-by-case basis, taking into consideration things like how close we are to placing an order with our suppliers or shipping the goods, and whether or not we've already sent digital rewards. If you need a refund, contact us at [email protected] and we can see if we can work with you.
What is the project timeline?
When working on a project involving overseas printers, third-party shippers, numerous artists, proofers, playtesters, and more, it can be hard to set an exact date on when rewards will ship. However, we expect that the goods will be out sometime in 2025 Q3. Whatever the timeline looks like, we will make sure that we post once or twice or month so you always know how things are coming along!