It has indeed been a little while since our last update -- we've been waiting on some confirmation from our fulfillment warehouse, and here's what we're told as of this morning:
All domestic/North American orders have shipped. If that includes you, you should have gotten your package by now. If you haven't, please check to be sure you've completed your survey, and if you have, please reach out to [email protected]. You should have received a shipping verification with tracking information from Quartermaster Logistics when your package went out. If you missed that, you may want to check your spam filter... Otherwise, the above CS email will help you out.
EU/UK order inventory is heading to Zatu Games in the UK for fulfillment. That inventory should arrive soon (if not already -- we're waiting for receipt confirmation from Zatu). Once they have the inventory, they should be able to get the orders turned around very quickly. They will send address verification emails and tracking information.
Asia order inventory is heading to VFI in Fujian (just south of Shanghai) for fulfillment. That inventory should arrive soon (estimated 10/13). Once they have the inventory, they should also be able to get the orders turned around very quickly. Those orders tend to be routed through your nearest retailer.
AU/NZ order inventory is heading to Aetherworks just outside of Sydney for fulfillment. That inventory should arrive soon (by air freight). Once they have the inventory, they should be able to get the orders turned around very quickly as well. They will also send address verification emails and tracking information once assembled.
So everyone should have their stuff within the next few weeks. Sorry it has taken a bit longer for you, international backers -- International coordination, customs, and courier negotiations have become a lot more complicated this year, but we're working through all of the new paradigms as best as we can.
For those of you who see the books listed on Amazon, it is possible that Holmes and Arsene are old listings posted by Diamond Comics (our previous distributor who is no longer in business), so unless those retailers still have inventory, it's very unlikely they actually have the books to ship. It is equally unlikely that they have the new JEKYLL book as our new distributor only just got copies recently. And it is impossible that anyone else has the limited edition clamshell boxed set or bonus items offered exclusively in the campaign. We totally understand how seeing listings online can be alarming, but Amazon listing requirements are 10+ months in advance of actual release, so they are not always accurate.
If you missed the mention on the campaign page, every pledge includes a number of Ambassador Points equivalent to your final order total, as if it were a purchase from our webstore. These are unique reward points that can be collected and redeemed for discounts and rewards on our webstore, and a great way to support Magnetic Press further (while building up a collection of cool books and stuff in the process)!
If you are already a webstore customer and part of the program, just log into your webstore account (which should be under the same email address as your Kickstarter/Backerkit account). You should see those new points added to your balance under the heading "DR JEKYLL Backerk Points." (That's the identifier for this "Mystery Classics by Vincent Mallie" campaign.)
If you don't have an account on our webstore,your points have been tallied, but you will need to register for an account and then contact us to add them for you. 😊
You can use points for discount codes, gift cards, and occasionally for exclusivecollectible items that you can only get using points! It's a fun program and a great way to save on great Magnetic books!
If you don't see your DR JEKYLL points in your account, or if you have any questions about the above, please email us at [email protected], and we'll get back to you ASAP. Please note that if you haven't completed your Backerkit order, your points have not been awarded yet, so check to make sure your survey and any remaining payments are complete!
We're confirming shipping status with the warehouse now. They have most of the items, but we've had to transfer some of the "Fortune Bundle" items from another warehouse. They are on their way there now, so shipping should be ready to begin VERY SOON! We'll hopefully have more concrete info to post next week! In the meantime, we invite you to please take a look at our current campaign running on Kickstarter now for SHIN ZERO!
Two decades after the final kaiju fell beneath a thunderous blaze of technicolor justice, the sentai dream has dimmed. No more dazzling battles or stadium-sized glory — just a generation of ex-hopefuls, including five young heroes sharing a rundown flat and side gigs that barely cover rent. Warren, Héloïse, Nikki, Satoshi, and Sofia once trained to save the world. Now they guard nightclubs, fetch coffee, and navigate an economy that has monetized heroism into a hustle.
This latest book by award-winning creators Mathieu Bablet (Shangri-La, Carbon & Silicon) and Guillaume Singelin (Frontier, PTSD) is a team-up of powerhouse talents taking on the bigger-than-life Sentai genre for today's generation of disillusioned heroes.
Lots of cool exclusive editions, bonus items, and unlocked stretch goals to whet your appetite! Please check it out!
Just a quick update to let you know that we are locking addresses tonight! This will prompt an email notification from Backerkit giving you 48 hours to make any last changes before your address is locked for shipping. The warehouse has started assembling the packages, and we only need to finalize and print out the labels to get those going in the next week or so.
If you need to make an adjustment after the 48-hour window has closed, please send us an email at [email protected]. The warehouse (Quartermaster Logistics) will also be sending a final address verification message once they are about to print the labels, so you will have that final opportunity as well.
We're back from San Diego Comic-Con with barely enough time to rest before we head back out to GenCon tomorrow... but we wanted to let you all know that digital rewards have been sent!
You may have already received an email notification from Backerkit, but if not, check your inboxes (or spam folders) this weekend. You can also check your Backerkit page directly by logging into https://mystery-classics-by-vincent-mallie.backerkit.com/
Once logged in, you should see a big blue button in the middle of the page that says "Get Your Digital Downloads" -- click on that to see your personal links for each item ordered. Granted, you will only see that button if you have finished your Backerkit survey, but if you haven't, that link will also walk you through the process.
The books are hosted by Gumroad -- you will have to follow the (simple) instructions to use your unique codes to download your files from Gumroad for free. 😊
If you have any trouble or questions about the process, feel free to email us at [email protected] -- we're happy to help!
The books are expected to reach the warehouse within the next week or so, at which point they should be able to start shipping pretty quickly, assuming no surprises catch us off guard...
Just a quick update to let everyone know that the books are on their way from the printer, and the other items are expected to arrive by the middle-or-end of July. Shipping will begin as soon as everything has arrived at the warehouse. The clamshell boxes took a couple extra weeks to hand-assemble and cure, but we're not too far off our original shipping estimate.
We'll share more news and updates as soon as we get through the current "waiting on a slow boat" phase...!
