Frequently Asked Questions
Find answers to your questions
Project FAQ
Due to the recent changes to EU regulations, I cannot accept orders to EU countries. I'm hoping this will change in the near future. I will have extra books available after the campaign.
No. With how often shipping fees change these days, I'll be calculating that after the campaign. When surveys go out (on or around Nov 1st) you'll be asked to pay for shipping and any additional add-ons. One book to a backer in the US will likely be around $5. International will range from $20-25.
The chapbook is about 75% ready to go. I plan to finish it (plus any possible extra pages that get added during campaign) in September/Oct and place my order for the books in November. Books will ship late November. I'll be keeping backers updated if something changes.
Rewards only ship if you have filled out your survey and paid for your shipping and any add-ons. Any surveys that haven't been completed 2 MONTHS AFTER SHIPPING ENDS will forfeit their pledge and will not be refunded. If your payment fails, I will attempt to re-charge your card and contact you, but if there's no response within the 2 MONTH timeline your pledge will be forfeited. When the project closes you will no longer have access to complete the survey or fix your payment method.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.