PROJECT UPDATE
Lachlan Pierce
CREATOR
12 days ago

Project Update: Some Pins Here!

Hi! Quick update!

So all of the animals have arrived! But only the animals - the skulls aren't done yet as well as the calendars. 

The keychains are in as well.

I am moving into a temp apartment tomorrow (move #2 out of 3 - third one is in a few months) so after that I will start going through the pins and grading them. I'll start fulfilling orders that are able to be fulfilled.

I don't have a great estimate on when the rest of the rewards will be done, but it'll probably be a couple more months. I'll be honest, I forgot that my manufacturer was waiting on me for some approvals with the skulls so that delay is definitely on me. My brain has been such mush from the multiple moves and con season. 

Once I can sit down and take pictures of all the pins in my hand, I'll unlock orders just in case anyone wanted to add anything after seeing how the pins turned out. From what I've already seen, they look amazing!

I was informed though by my manufacturer that there might be a higher number of fill defects with the Bear and Snow Leopard regular pins. We decided to fill instead of doing UV printing for the smaller details so there might be a couple duds. Once I finish grading and see how many have defects, I'll make a call on what still passes as "A" grade. My disclaimer section on the campaign page outlines my grading process and states that pins with very minor defects could still be counted as "A" grade if a defect is common. 

Time to pack some more. See you soon!
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PROJECT UPDATE
Lachlan Pierce
CREATOR
2 months ago

Project Update: Please Check Your Cards!! - Friday Lock Day

Hi all,

It's Friday again so all surveys/orders ready to lock will be locked and charged.

Please check your cards - we still have several grand of errored payments. You will not get your rewards if your payment hasn't gone through.

The final day to get surveys done is May 31st. Make sure to get them done! 

All pin artwork has been finalized and work on molds begins next week. Yippee!

One note particularly about the baby animal pins - we will be using UV printing to get a better, more precise effect. There will be a slight texture, but otherwise will look great. I used UV on previous designs with amazing results. 

That's all for now! Cheers!
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PROJECT UPDATE
Lachlan Pierce
CREATOR
2 months ago

Project Update: Emotional Support Tier Again...

Hi there,

If you pledged for the emotional support tier, please check your surveys one more time and input your address. You have to do this even if you have no physical rewards in your cart. Sorry for the clunkiness. 
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PROJECT UPDATE
Lachlan Pierce
CREATOR
2 months ago

Project Update: Emotional Support Tier Error

Hey all,

This is an update specifically for the Emotional Support pledge tier! So if that isn’t you feel free to ignore this update!

Finally found the issue of why people were being charged shipping! Returning backers, folks who backed both my collab partner’s and my campaigns, and folks who backed 6+ Oddies and Obscura campaigns get physical freebies and those freebies were automatically added to applicable carts, even the digital-only emotional support tier.

So! I can remove the rewards manually but I don’t want to do so unless you tell me to since you *did* earn those rewards. Here’s some options:

1: Let me know you would still like the physical rewards
This will mean you still have to pay for shipping, as an fyi!

2: Put off getting the rewards until later
Thinking about ordering later via the pre order store? I can hold on to your rewards and send them then!

3: No rewards please
If you would rather not have the rewards at all, that’s fine! Just let me know.

I’ll hold off doing anything for a week (in time for the next order lock) unless you specifically ask me to do any of the options above. I am going to do an order lock and charge today though so if you’re still deciding make sure you don’t finish your survey yet!

Sorry about the snafu! If you’re affected by this please let me know what you would like to do about the rewards!
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PROJECT UPDATE
Lachlan Pierce
CREATOR
3 months ago

Project Update: Pledge Update!

Hey all,

Thank you for your quick action on getting surveys done! We’re at 84% completed already!

Just a bit of survey housekeeping:

1. Plushies: It looks like we are not going to be able to fund the plushie at this time, so I will remove it as an add-on option at this time.

Why remove it before surveys are done?
Right now there are 12 out of 30 ordered plushies and the projected final count is 14. I don’t get a large amount of pre orders so I’m confident we’re not going to meet the goal. And that’s okay! I do want to make the plushies, but I’ll do it later when things are a bit more stable. I’ll put them on my Etsy whenever they’re made, and share the link with you then!

2. Extra Stretch Goal Items: Glad you like the keychains and extra pins! I went ahead and unlocked all the keychains because we had plenty of orders on 3 of the variants and just shy of what we needed for the other two. The keychains are also already in production (I was excited, oops) so they’re being made regardless. 

For the pins, I’m confident they’ll be unlocked as well because counts are looking pretty good. I’m confident pre orders and remaining surveys will get counts to where they need to be.

3. Emotional Support Tier and Tip Jar Issues Solved
There was a known issue with people in the emotional support tier being charged for shipping that I believe is solved now! Please give the survey a try again and sound off in the comments here if your issue has been fixed or not.

4. Emotional Support Tier Clarification
There was some confusion on the $5 Emotional Support tier - it was meant as a tip jar tier with no access to physical add ons. Selecting it gave you access to backer updates so you can stay in the know. If you want to still get pins, the pre order shop is OPEN until fulfillment is ready! 

Why Can’t We Add Physical Add Ons To The Emotional Support Tier?
Folks have unfortunately used tip tiers in the past to get around shipping fees and import taxes. I’m a super small business and I can’t eat these costs, and in some cases orders will be rejected at customs and returned to me anyways, so please be respectful and go through the avenues I’ve provided to order pins. 

5. Pre Order Store Info!
Just some things about the pre order store:
  • The pre order store will have individual pins still at campaign prices! Yippee! Prices will be rising afterwards though because of, well, the t-word, so the pre order store will be the last chance to get these pins at a more reasonable price.
  • I do not have bundle deals for the pre order store - bundle discounts were a perk for folks who backed the campaign while it was live. Thank you for understanding!
  • There are five keychains and four pins available as stretch goal add ons! The keychains are unlocked and there are two pins super close to being unlocked too (two are already funded!)
  • As said above, I will be removing the plushie add on because we won’t be able to unlock it BUT once I am able to make them I’ll add them to my Etsy! They’ll be made eventually.
  • Tell your friends! Any order on the shop really helps!

6. Personal Stuff!
So I just found out I’m moving next month! I’m very excited but aaaaaaaaaa it’s a lot to juggle! I have an address I can send the pins to at least but please be understanding if I’m not as quick about answering or getting things done.

I have a LOT of cons coming up - Animazement, Fan Expo Denver, Anime Expo, and Otakon being the most imminent ones - but I’m going to try my best to keep my head above water! If you’re going to any of these conventions definitely come say hello!!!!

I’m also going to update my Etsy and do a moving sale soon so if you want to get some of my older pins, charms, posters, etc. it would greatly help me out! It will also help with the t-word, because boy howdy am I nervous about paying an extra 145% on top of everything I have to order.

7. Locking And Charging FOR REAL This Friday
As you probably noticed, I didn’t lock orders last Friday. It’s because I was trying to figure out the errors stated above. But for realsies, first order lock and card charge is this Friday May 9th at noon MDT! 
  • Card declines? It’s fine, you’ll be notified via BackerKit and you will still have time to fix it. I’d appreciate it sooner than later though, we have THOUSANDS OF DOLLARS in errored pledges that need to be fixed! 
  • Not sure you’re ready for locking? Don’t finish the survey yet - only completed surveys will be locked and charged.
  • We are past the date for refunds now so I will not accept refund requests. 
  • You have until May 31st to finish your surveys!

Hope this wordy and comprehensive update helps! I’m talking with my manufacturer right now about finalizing the pin quote so we should be set to make the big order next week. 

Thanks all, super appreciate you, and now I’m going to take a nap. XD

Cheers!
Lachlan
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